At a Glance
- Tasks: Lead and motivate a passionate team at Costa Coffee while ensuring top-notch customer service.
- Company: Join Roadchef, a proud leader in motorway services with a commitment to safety and happiness.
- Benefits: Enjoy competitive pay, career growth, employee discounts, and wellbeing support.
- Other info: Join a dynamic team recognised as one of the best companies to work for.
- Why this job: Be part of a mission-driven company that values diversity and inclusion.
- Qualifications: Experience in a high-volume catering or retail environment with strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: Hamilton Services
Join the Team at Roadchef and Costa Coffee! Are you an ambitious and passionate leader ready to take the next step in your hospitality career? Do you thrive in a high-volume, fast-paced environment? Join the Roadchef family, where we are committed to making Britain's roads a safer, greener and happier place by elevating the mood of every road user. We are looking for a dedicated Assistant Unit Manager to help lead our Costa Coffee team.
The Role
- As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving Costa Coffee unit.
- You will be responsible for:
- Leading, motivating, and developing a passionate team of baristas.
- Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
- Driving sales and managing costs to achieve business targets.
- Delivering exceptional customer service in a high-volume catering environment.
- Stepping up to manage the unit in the absence of the Unit Manager.
What We're Looking For
- Proven experience as an Assistant Manager or Supervisor in a high-volume catering or retail environment.
- A passion for great coffee and outstanding customer service.
- Strong leadership, communication, and problem-solving skills.
- The drive to develop yourself and your team.
What We Offer
- A competitive salary
- Excellent career progression and development opportunities within Roadchef and its partner brands.
- The chance to be part of a company with a mission you can be proud of.
- Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support
Ready to start your journey with Roadchef? Apply today!
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Hamilton - Assistant Manager - Costa employer: Roadchef
Join Roadchef and Costa Coffee as an Assistant Unit Manager in Hamilton, where you'll thrive in a dynamic and supportive work environment. With a strong commitment to employee development, competitive salaries, and a culture that champions diversity and inclusion, Roadchef offers exceptional career progression opportunities and a chance to be part of a mission-driven company dedicated to enhancing the experience of every road user. Enjoy benefits like employee discounts, free parking, and wellbeing support while working for a recognised leader in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hamilton - Assistant Manager - Costa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or solved a problem in a high-pressure environment. These anecdotes will showcase your skills and fit for the Assistant Unit Manager role.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable. First impressions matter, especially in hospitality, so show them you mean business while still being friendly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hamilton - Assistant Manager - Costa
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy making someone's day with a great cup of coffee. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Costa team.
Highlight Your Leadership Skills:As an Assistant Unit Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated a team or solved problems effectively. We’re looking for someone who can inspire others, so don’t hold back!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Use keywords from the description to demonstrate that you understand what we’re looking for. This shows us that you’ve done your homework and are serious about joining our Roadchef family.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, it’s a great way to explore more about us and what we stand for at Roadchef!
How to prepare for a job interview at Roadchef
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee drinks, brewing methods, and what makes Costa Coffee unique. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your capability to step up as an Assistant Unit Manager.
✨Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial in a fast-paced catering environment.
✨Align with Their Values
Familiarise yourself with Roadchef's mission and values. Be prepared to explain how your personal values align with theirs, especially regarding creating a positive experience for road users and promoting a greener environment.
