At a Glance
- Tasks: Keep our facilities clean and tidy for an amazing customer experience.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a supportive culture.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career growth opportunities with many managers starting as team members.
- Why this job: Make a real difference while working in a fun, dynamic environment.
- Qualifications: Passion for customer service and teamwork; experience is a plus but not essential.
The predicted salary is between 10 - 12 € per hour.
Stephen, our Site Director at Hamilton Motorway Services on the M74, near Hamilton is looking for Team Members to join his facilities team. Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site. You would be involved in the upkeep and cleanliness of both inside and outside areas.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Plus here are a few other benefits we provide:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need? Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment. Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure.
Hamilton - Team Member - Facilities employer: Roadchef
At Hamilton Motorway Services, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working patterns, generous discounts, and a commitment to internal growth—where 65% of our managers started as team members—you'll find a rewarding environment that values your contributions while ensuring a great customer experience. Join us at our M74 location and be part of a team recognised for excellence in service and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hamilton - Team Member - Facilities
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Hamilton Motorway Services. Understand their values and what makes them tick. This will help you connect your experience with what they’re looking for.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like how you handle customer service or teamwork situations. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. Even if the job is hands-on, showing you care about your appearance can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. Plus, we love seeing proactive candidates!
We think you need these skills to ace Hamilton - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for providing a great customer experience shine through. We want to see that you genuinely care about keeping our facilities clean and tidy for everyone visiting the site.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience you have in similar environments. We love seeing how your past roles can contribute to making our team even better!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our facilities team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion for Customer Service
Since this role is all about providing a great customer experience, be ready to share examples from your past where you went above and beyond for customers. Highlight your enthusiasm for working with people and how you can contribute to a clean and welcoming environment.
✨Prepare for Practical Questions
Expect questions that assess your ability to maintain cleanliness and safety in both indoor and outdoor areas. Think about scenarios you might face on the job and how you would handle them. Being prepared with practical examples will demonstrate your readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the role.
