At a Glance
- Tasks: Create amazing drinks and provide top-notch service in a friendly environment.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 € per hour.
As a team member in Costa you will create amazing drinks while providing a clean and friendly environment for our travelling customers. You may be in the Drive Thru or main building. The standards are the same - 5 star service every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? Our Site Director Lynne is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent Barista while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Hamilton - Team Member - Costa employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Team Member at our Hamilton location, you'll enjoy generous benefits such as heavily discounted meals, a cash bonus for referrals, and significant discounts at various retailers, all while receiving comprehensive training and development opportunities to help you thrive in your career. Join us and be part of a team that is dedicated to providing 5-star service and ensuring every customer leaves with a smile.
StudySmarter Expert Advice🤫
We think this is how you could land Hamilton - Team Member - Costa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and Roadchef. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone with a passion for customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking neat and presentable can make a great first impression. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only streamlines the process but also gives us a chance to see your enthusiasm for joining the Costa team right from the start.
We think you need these skills to ace Hamilton - Team Member - Costa
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for customer service shine through. We want to see that you care about making every customer's experience a great one!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the role. Even if you don't have direct experience, think about how your past roles can relate to creating amazing drinks and providing 5-star service.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you excited about joining our team at Costa.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at Roadchef
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about what makes a great customer experience and be ready to share examples of how you've provided excellent service in the past, even if it's from a different role.
✨Show Your Passion for Coffee
Costa is all about amazing drinks, so let your enthusiasm for coffee shine through! If you have a favourite drink or a fun fact about coffee, mention it during the interview. It shows you're genuinely interested in the role.
✨Prepare for Teamwork Questions
As a team member, you'll need to work well with others. Be prepared to discuss times when you've collaborated with a team or helped a colleague. Highlight your ability to contribute positively to a friendly environment.
✨Ask About Growth Opportunities
Since Roadchef values personal and professional growth, don’t hesitate to ask about development opportunities during your interview. This shows that you're not just looking for a job, but are also keen to grow within the company.
