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- Tasks: Join our team as an Overnight Receptionist, ensuring guests have a comfortable stay.
- Company: We are the UK's 3rd largest Motorway Service Area provider, known for our top brands.
- Benefits: Enjoy discounted meals, up to 70% off at Roadchef sites, and free onsite parking.
- Why this job: Great opportunity for personal growth with a supportive culture and career development.
- Qualifications: No experience needed; just a passion for customer service and teamwork.
- Other info: Full training provided, with many managers starting as team members.
Hamilton – Seasonal Receptionist – Days Inn (Nights)
Stephen, our Site Director at Hamilton on the M74 South near Glasgow, is looking for an Overnight Receptionist to join his hotel team.
Joining the team will give you the opportunity to provide our customers with the best night\’s sleep in a sparkling clean and comfortable room, helping them refresh for their onward journey.
As a Team Member, we offer working patterns on either a full or part-time basis, with a variety of shifts available. To comply with legislation, you must be over 18 years old as you may be a lone worker.
Plus, enjoy other great benefits:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family, and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities – 65% of our current Managers joined us as Team Members
What experience do I need?
Ideally, we would love you to have worked in a hotel, lodge, or domestic environment and have a passion for providing a great customer experience and love working with people.
Don\’t worry if you\’ve never worked in a catering environment before because full training will be provided, and you will be given everything you need to excel in your job while helping you grow both personally and professionally.
Who are we?
We are the UK\’s 3rd largest Motorway Service Area provider with some of the UK\’s largest and best restaurants and retail brands.
We are proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3-Star rating for 2025 and recognized as one of the top 5 Largest Companies to work for in 2024 and top 5 in Leisure & Hospitality sector in 2024 in Best Companies.
Our approach is simple: it\’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are committed to building a more equitable workplace.
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Hamilton - Seasonal Receptionist - Days Inn (Nights) employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hamilton - Seasonal Receptionist - Days Inn (Nights)
✨Tip Number 1
Familiarise yourself with the Days Inn brand and its values. Understanding their commitment to customer service and cleanliness will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's not directly in hospitality. Emphasising your ability to handle customer queries and provide a positive experience can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your availability and flexibility regarding shifts. Since this role involves nights and varying hours, showing that you're adaptable can make you a more attractive candidate.
✨Tip Number 4
Research common challenges faced by overnight receptionists and think about how you would handle them. Being able to demonstrate problem-solving skills and a proactive attitude can impress the hiring team.
We think you need these skills to ace Hamilton - Seasonal Receptionist - Days Inn (Nights)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. Emphasise any previous roles where you provided excellent customer experiences, even if they were not in a hotel setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with people and your commitment to providing a great customer experience. Mention why you are interested in the Seasonal Receptionist position specifically at Days Inn.
Highlight Transferable Skills: If you lack direct experience in a hotel or catering environment, focus on transferable skills such as communication, teamwork, and problem-solving. Provide examples of how you've used these skills in past roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Roadchef
✨Show Your Customer Service Skills
As a Seasonal Receptionist, your ability to provide excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, even if they weren't in hospitality.
✨Familiarise Yourself with the Company
Research Days Inn and their values before the interview. Understanding their commitment to customer satisfaction and employee development will help you align your answers with what they are looking for.
✨Highlight Your Flexibility
Since the role involves various shifts, emphasise your availability and willingness to work nights or weekends. Mention any previous experience with flexible working hours to show you're adaptable.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and the company.
