At a Glance
- Tasks: Keep our facilities clean and tidy for an amazing customer experience.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a supportive culture.
- Benefits: Heavily discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career growth opportunities with many managers starting as Team Members.
- Why this job: Make a real difference in customer satisfaction while working in a fun environment.
- Qualifications: Passion for customer service and teamwork; experience in a similar role is a plus.
Stuart, our Site Director at Chester Motorway Services on the M56, near Elton is looking for Team Members to join his Facilities team. Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site. You would be involved in the upkeep and cleanliness of both inside and outside areas.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Plus here are a few other benefits we provide:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need? Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment. Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure.
Chester - Team Member - Facilities in Frodsham employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working patterns, generous discounts, and a commitment to internal growth—where 65% of our managers started as Team Members—you'll find meaningful opportunities to thrive in a dynamic environment at our Chester Motorway Services. Join us and be part of a team that values your contributions while ensuring a great experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Chester - Team Member - Facilities in Frodsham
✨Tip Number 1
Get to know the company! Research Chester Motorway Services and understand their values and what they stand for. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their Facilities team.
✨Tip Number 2
Practice makes perfect! Before your interview, think about common questions you might be asked and prepare your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your past experiences.
✨Tip Number 3
Dress the part! Even though it’s a facilities role, showing up looking neat and professional can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Facilities team!
We think you need these skills to ace Chester - Team Member - Facilities in Frodsham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for providing a great customer experience shine through. We want to see that you genuinely care about keeping our facilities clean and tidy for everyone visiting the site.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience you have in similar environments. We love seeing how your background aligns with what we do at Chester Motorway Services!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member in Facilities entails. Familiarise yourself with the responsibilities like maintaining cleanliness and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Since this role is all about providing a fantastic experience for customers, be ready to share examples of how you've gone above and beyond in previous jobs. Whether it’s a time you helped a customer or improved a process, these stories will highlight your commitment to service.
✨Dress for Success
Even though the job is hands-on, it's important to present yourself well during the interview. Opt for smart-casual attire that reflects your professionalism while still being practical. This shows that you take the opportunity seriously and respect the interview process.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only demonstrates your interest but also helps you gauge if the company culture aligns with your values.
