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- Tasks: Lead a dynamic team, ensuring top-notch service and quality at McDonald's.
- Company: Join Roadchef, the UK's 3rd largest Motorway Service Area provider with a stellar reputation.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great discounts on high street stores.
- Why this job: Kickstart your management career in a fun environment with excellent growth opportunities.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Full training provided; we value diversity and support personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Folkestone – Shift Manager – McDonald\’s
Folkestone – Shift Managers – McDonald\’s
Brand new Service Area at Stop 24 Junction, Junction 11 near Hythe opening January 2025
Our Site Director, Ivor and his team at Folkestone Services Services are looking for an energetic and adaptable Shift Manager to join their McDonald\’s team. You will be part of the iconic McDonald\’s brand, cooking and serving the nation\’s favourite menu items, from the Big Mac\’s & Wraps to McFlurry\’s and Milkshakes, whilst also having your first taste of management, you will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.
What will set you apart?
It would be essential for you to have worked in a similar supervisory or management role before, preferably in any retail or hospitality environment. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.
Full training will be provided and you will be given everything you need to excel into an excellent Shift Manager while helping you grow both personally and professionally.
Here\’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities – 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK\’s 3rd largest Motorway Service Area provider with some of the UK\’s largest and best restaurants and retail brands.
We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.
Our approach is simple: it\’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Folkestone - Shift Manager - McDonald\'s employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Folkestone - Shift Manager - McDonald\'s
✨Tip Number 1
Familiarise yourself with McDonald's core values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you demonstrate your alignment with the brand during any discussions.
✨Tip Number 2
Highlight your previous supervisory or management experience in retail or hospitality during your interactions. Be ready to share specific examples of how you've successfully managed teams or improved customer experiences in past roles.
✨Tip Number 3
Show enthusiasm for the role by engaging with current employees or visiting the location if possible. This can give you insights into the team dynamics and operational challenges, which you can reference when discussing your fit for the position.
✨Tip Number 4
Prepare to discuss your adaptability and problem-solving skills. As a Shift Manager, you'll need to handle various operational issues, so think of scenarios where you've successfully navigated challenges in fast-paced environments.
We think you need these skills to ace Folkestone - Shift Manager - McDonald\'s
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Manager at McDonald's. Highlight your relevant experience in supervisory or management roles, especially in retail or hospitality.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job. Emphasise your customer service passion and any previous management experience, ensuring it stands out to the hiring team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at McDonald's and how you can contribute to their team, particularly in enhancing customer satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
As a Shift Manager, you'll need to ensure that every customer leaves with a smile. Be prepared to share examples of how you've gone above and beyond in previous roles to provide excellent customer service.
✨Demonstrate Leadership Skills
Since this role involves management responsibilities, highlight your experience in supervising teams. Discuss specific situations where you successfully managed a team or resolved conflicts to show your leadership capabilities.
✨Familiarise Yourself with McDonald's Standards
Research McDonald's operational standards and values. Understanding their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a Shift Manager.
✨Prepare for Operational Scenarios
Expect questions about how you would handle various operational challenges. Think of examples from your past experiences where you had to monitor operations, reallocate resources, or solve problems effectively.