At a Glance
- Tasks: Lead and inspire the McDonald's team while delivering exceptional customer service.
- Company: Roadchef is a top-rated motorway services provider, prioritising people and development.
- Benefits: Enjoy £1 meals, up to 70% discounts, cash bonuses, and flexible shifts.
- Why this job: Join a supportive culture with great career growth and training opportunities.
- Qualifications: Experience in a similar industry and a positive, team-oriented attitude required.
- Other info: Work at exciting new locations and be part of a recognised top employer.
The predicted salary is between 28800 - 43200 £ per year.
Clacket Lane – Trainee Business Manager – McDonald\’s
Job Type: Full Time – 40 hours per week
Our Area Director, Paul is looking for a hands-on Trainee Business Manager to help lead his McDonald’s team in the South East of England. The successful candidate would need to be located within a commutable distance to one of our existing Roadchef sites in Maidstone and Westerham or to our new and exciting location on the M20 near Folkestone (Not yet open!) .
Our Teams and Managers are the face of Roadchef and we celebrate them as the most important part of our business. To help us to ”De Stress” and “Delight” our customers, we are looking for Managers who are inspirational leaders who love to coach and develop their team members.
As a member of our Management team we would love you to have a passion for delivering amazing customer service and who leads the team from the front, while ensuring our customers only receive the best experience. We are proud of our brands and the career opportunities we can offer all of our employees and there are many opportunities to grow and develop your career.
We will provide full training, all you need is experience in a similar industry, a big friendly smile, be a real team player and have a big can do attitude.
Managers at Roadchef work a flexible 5 out of 7 days shift pattern which includes weekends and bank holidays
Plus here are a few other benefits we provide:
- £1 meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities – 65% of our current Managers joined us as Team Members
Who are we?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2023 with a 2 star accreditation.
People come first in everything we do and we are proud that 65% of our Managers have been developed through our internal training programmes.
Clacket Lane - Trainee Business Manager - McDonald\'s employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clacket Lane - Trainee Business Manager - McDonald\'s
✨Tip Number 1
Familiarise yourself with McDonald's values and culture. Understanding their commitment to customer service and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Highlight instances where you've successfully coached or developed team members, as this is a key quality they are looking for.
✨Tip Number 3
Research the Roadchef brand and its operations. Being knowledgeable about their services and how they operate will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Clacket Lane - Trainee Business Manager - McDonald\'s
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Trainee Business Manager role entails. Highlight key responsibilities and required skills, such as leadership, customer service, and team development.
Tailor Your CV: Customise your CV to reflect relevant experience in the hospitality or management sector. Emphasise any previous roles where you demonstrated leadership, teamwork, and a passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Roadchef and how your values align with their commitment to customer service and team development.
Highlight Your Soft Skills: In your application, make sure to highlight soft skills such as communication, adaptability, and a positive attitude. These are crucial for a role that involves leading a team and ensuring customer satisfaction.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the values of Roadchef.
✨Demonstrate Leadership Skills
As a Trainee Business Manager, you'll need to inspire and lead a team. Prepare to discuss your leadership style and provide examples of how you've successfully coached or developed team members in previous roles.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well within a team and your willingness to adapt to a flexible shift pattern. Mention any experiences where you collaborated effectively with others to achieve common goals.
✨Research Roadchef and McDonald's
Familiarise yourself with Roadchef's values and the McDonald's brand. Understanding their mission and recent developments will show your genuine interest in the company and help you answer questions more effectively.