At a Glance
- Tasks: Keep our site looking great and ensure a fantastic experience for visitors.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a supportive culture.
- Benefits: Heavily discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career growth opportunities with many managers starting as Team Members.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: Passion for customer service and willingness to learn; experience is a plus.
The predicted salary is between 22000 - 25000 € per year.
Liam, our Site Director at Clacket Lane Motorway Services on the M25, near Oxted is looking for Team Members to join his Maintenance team. Joining the team you would be responsible for ensuring the site area is well maintained helping to ensure a great customer experience for those visiting us. You would be involved in the maintenance of both inside and outside areas which involves minor maintenance work of a non-specialist area.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Plus here are a few other benefits we provide:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need? Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment. Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure.
Clacket Lane - Team Member - Maintenance employer: Roadchef
At Clacket Lane Motorway Services, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal and professional growth. With flexible working patterns, generous discounts, and a commitment to employee well-being, including access to mental health support and development opportunities, we ensure our Team Members thrive in a rewarding environment. Join us and be part of a team that not only maintains our site but also enhances the customer experience at one of the UK's leading Motorway Service Areas.
StudySmarter Expert Advice🤫
We think this is how you could land Clacket Lane - Team Member - Maintenance
✨Tip Number 1
Get to know the company! Research Clacket Lane and its values. When you show up for an interview, drop in some knowledge about our commitment to customer experience and employee development. It’ll impress us and show you’re genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you a leg up when it comes to understanding what we value in our team members.
✨Tip Number 3
Be ready to showcase your skills! During interviews, think of examples from your past work that highlight your maintenance skills and customer service experience. We want to see how you can contribute to keeping our site in tip-top shape!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so you won’t miss out on any opportunities to join our fantastic team.
We think you need these skills to ace Clacket Lane - Team Member - Maintenance
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for providing a great customer experience. Share any relevant experiences that highlight your love for working with people and maintaining a clean environment.
Tailor Your CV:Make sure your CV is tailored to the role of Team Member in Maintenance. Highlight any previous maintenance work or customer service roles you've had, even if they were minor. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Clacket Lane.
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member in Maintenance involves. Familiarise yourself with the responsibilities, like maintaining both inside and outside areas, and think about how your past experiences relate to these tasks.
✨Show Your Passion for Customer Experience
Since this role is all about ensuring a great customer experience, be ready to share examples of how you've contributed to customer satisfaction in previous jobs. Highlight your love for working with people and how you can help create a safe and clean environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're genuinely interested and helps you gauge if the company is the right fit for you.
✨Be Ready to Discuss Flexibility
With various shifts available, be prepared to discuss your availability and willingness to adapt. Mention any previous experience with flexible working hours and how you manage your time effectively, as this will demonstrate your commitment to the role.
