At a Glance
- Tasks: Keep our facilities clean and tidy for an amazing customer experience.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a supportive culture.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Full training provided with excellent development opportunities for career growth.
- Why this job: Make a real difference in a dynamic environment while growing your career.
- Qualifications: Passion for customer service and teamwork; previous experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
Stuart, our Site Director at Chester Motorway Services on the M56, near Elton is looking for Team Members to join his Facilities team. Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site. You would be involved in the upkeep and cleanliness of both inside and outside areas.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Plus here are a few other benefits we provide:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need? Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment. Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Chester - Team Member - Facilities employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that values every team member's contribution. With flexible working patterns, generous discounts, and a strong focus on employee development—where 65% of our managers started as Team Members—you'll find ample opportunities for personal and professional growth. Located at the Chester Motorway Services, you'll be part of a team that not only ensures a clean and welcoming environment for our customers but also enjoys the benefits of working for a company recognised for its commitment to employee wellbeing and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Chester - Team Member - Facilities
✨Tip Number 1
Get to know the company! Research Chester Motorway Services and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about your past experiences and how they relate to the role. We want to see your passion for providing a great customer experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Facilities team at Chester. Don’t miss out on this opportunity!
We think you need these skills to ace Chester - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for providing a great customer experience. Share any relevant experiences that highlight your love for working with people and maintaining clean environments.
Tailor Your Application:Make sure to customise your application to fit the role of Team Member in Facilities. Mention specific skills or experiences that relate to keeping both inside and outside areas tidy, as this is key to the job.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Chester Motorway Services.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member in Facilities entails. Familiarise yourself with the responsibilities like maintaining cleanliness and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Passion for Customer Service
Since this role is all about providing a fantastic experience for customers, be ready to share examples of how you've gone above and beyond in previous jobs. Whether it’s a time you helped a customer or improved a process, these stories will highlight your commitment to service.
✨Dress for Success
Even though the job involves working in various environments, it's important to present yourself well during the interview. Opt for smart-casual attire that reflects your professionalism while still being practical. This shows respect for the interview process and the company culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
