At a Glance
- Tasks: Ensure a welcoming store experience and keep it fully stocked for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Great career development opportunities with many managers starting as team members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12 - 12 € per hour.
As a team member in Co-op you will ensure our store provides a welcoming experience and is fully stocked for our customers while providing a clean and friendly environment for our travelling customers. In Co-op we are passionate in delivering a 5 star customer experience every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to the sale of tobacco products and alcohol, you must be over 18 years old.
What will set you apart? Our Site Director Stuart is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Chester - Team Member - Grocery employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer service and employee well-being. With extensive training, generous discounts, and a commitment to personal and professional growth, our team members enjoy a supportive environment where they can thrive. Recognised as one of the top companies to work for, we embrace diversity and inclusion, ensuring every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Chester - Team Member - Grocery
✨Tip Number 1
Get to know the Co-op culture! Before your interview, check out their website and social media. Understanding their values and what makes them tick will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show your genuine passion for delivering that 5-star experience they’re after.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A friendly appearance can set the tone for a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Co-op team!
We think you need these skills to ace Chester - Team Member - Grocery
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers smile and creating a welcoming environment.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in retail. We appreciate transferable skills, so don’t hesitate to mention how your past roles have prepared you for this position.
Be Yourself:We’re looking for authentic individuals who can bring their true selves to work. Don’t be afraid to let your personality come through in your application – we value diversity and want to know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us, so we can get to know you better!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Roadchef and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for. Show them that you’re genuinely interested in being part of their team!
✨Show Your Passion for Customer Service
Since they’re looking for someone with a genuine passion for customer service, think of specific examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving an issue to simply making someone’s day better. Be ready to share these stories!
✨Dress the Part
Even though it’s a grocery team member position, first impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence when you walk in!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to show your enthusiasm and curiosity about the role. You might ask about the team culture, training opportunities, or how success is measured in the position. It’ll leave a positive impression on the interviewer!
