At a Glance
- Tasks: Keep our service area clean and welcoming for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses, and great development opportunities.
- Other info: Flexible shifts available, with full training provided to help you succeed.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12 - 12 € per hour.
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally.
Key responsibilities include:
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Stuart is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Chester - Team Member - Facilities employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal and professional growth. As a Facilities Team Member in Chester, you'll enjoy benefits such as heavily discounted meals, generous discounts for family and friends, and access to wellbeing support, all while working in a company recognised for its commitment to employee development and inclusivity. Join us and be part of a team where your contributions truly matter and where you can grow into future leadership roles.
StudySmarter Expert Advice🤫
We think this is how you could land Chester - Team Member - Facilities
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they're looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and tidy. It reflects your understanding of the role and shows that you care about maintaining a clean and orderly environment, just like the job requires.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Roadchef family. Don't miss out on this opportunity!
We think you need these skills to ace Chester - Team Member - Facilities
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for customer service shine through. We want to see that you care about making people smile and creating a welcoming environment.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the role. Even if you haven't worked in a similar position before, think about how your past experiences can relate to maintaining cleanliness and order.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our Facilities Team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Team Member. Familiarise yourself with the importance of cleanliness and health and safety procedures. This will help you demonstrate your genuine passion for customer service and how you can contribute to maintaining a tidy environment.
✨Showcase Your Customer Service Skills
Since the role requires a focus on customer satisfaction, think of examples from your past experiences where you went above and beyond for customers. Even if you don’t have direct experience in a similar role, any situation where you made someone’s day better will resonate well with the interviewer.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows that you’re genuinely interested in the position and helps you gauge if it’s the right fit for you.
✨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! Show your enthusiasm for the role and the company. A positive attitude can go a long way in making a great impression, especially in a customer-focused environment like Roadchef.
