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- Tasks: Join our team to keep the store tidy and help customers find essentials.
- Company: Roadchef, a leading Motorway Service Area provider with a focus on people.
- Benefits: Enjoy £1 meals, up to 70% discounts, and great development opportunities.
- Why this job: Make customers smile while gaining valuable experience in a supportive environment.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
- Other info: Full training provided, with excellent career growth potential.
The predicted salary is between 10 - 12 £ per hour.
Job Type: Part Time - 16 hours per week
Our Site Director, Stuart and his team at Chester Services on the M56 near Elton are looking for an energetic and adaptable Team Member to join their Co-op team. Working in Co-op you will be responsible for carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting our customers to shop where they will find everyday essentials for everyday living.
Due to the sale of tobacco and alcohol products, you must be over the age of 18.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here’s what sets us apart:
- £1 meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Locations
Chester - Team Member - Grocery employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chester - Team Member - Grocery
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone with a passion for customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking neat and presentable can make a great first impression. It shows that you care about the opportunity and respect the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Chester - Team Member - Grocery
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and teamwork.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience, even if it’s not directly in retail. We love seeing how your skills can translate into making our customers smile!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application reflects the tidy store we aim for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Roadchef and their values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since this role is all about ensuring customers leave with a smile, be ready to share examples of how you've provided excellent customer service in the past, or how you would approach it if you haven't had similar experience.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress Appropriately and Be Punctual
Make a good first impression by dressing smartly and arriving on time. This shows that you respect the opportunity and are serious about the position. Plus, it sets a positive tone for the rest of the interview!