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- Tasks: Join our team to keep the store tidy and assist customers with a smile.
- Company: Be part of WHSmith, a historic brand with a vibrant culture.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at various stores.
- Other info: Great career growth opportunities with many managers starting as team members.
- Why this job: Gain valuable experience in customer service while working in a fun environment.
- Qualifications: Passion for customer service; previous experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Our Site Director, Ed and his team at Norton Canes Services on the M6 (Toll) are looking for an energetic and adaptable Team Member to join their Retail team. You will be part of our historic WHSmith brand dating back to 1792. You will be carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop whilst also supporting our Gaming area.
Due to the sale of tobacco and alcohol products, you must be over the age of 18. We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Norton Canes - Team Member - Retail in Cannock employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norton Canes - Team Member - Retail in Cannock
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on WHSmith and Roadchef. Understanding their values and what makes them tick will help you connect better during your chat.
✨Tip Number 2
Show off your personality! When you're in the interview, let your passion for customer service shine through. Share stories about times you've made someone smile or turned a tough situation around – it’ll make you memorable!
✨Tip Number 3
Ask questions! This isn’t just about them interviewing you; it’s your chance to find out if this is the right fit for you too. Ask about team dynamics, training opportunities, or what a typical day looks like.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to go directly through us. Don’t miss out on that chance!
We think you need these skills to ace Norton Canes - Team Member - Retail in Cannock
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to tailor your application to the Team Member role at Norton Canes. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different job!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your key strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Roadchef
✨Know the Brand
Before your interview, take some time to research WHSmith and its history. Understanding the brand's values and what makes it unique will help you connect with the interviewers and show your enthusiasm for being part of their team.
✨Show Your Customer Service Skills
Even if you haven't worked in retail before, think of examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your passion for making customers smile.
✨Be Ready for Teamwork Questions
As a Team Member, you'll be working closely with others. Prepare for questions about teamwork and collaboration. Think of times when you've successfully worked as part of a team and how you contributed to achieving a common goal.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Team Member at Norton Canes.