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- Tasks: Join our team to help keep the store stocked and welcoming for customers.
- Company: Be part of Roadchef, a leading Motorway Service Area provider in the UK.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Why this job: Gain valuable experience in customer service while working in a fun environment.
- Qualifications: No experience needed, just a passion for making customers smile!
- Other info: Great career growth opportunities with many managers starting as Team Members.
The predicted salary is between 10 - 12 £ per hour.
Our Site Director, Ed and his team at Norton Canes Services on the M6 Toll near Cannock are looking for an energetic and adaptable Team Member to join their Co-op team. Working in Co-op you will be responsible for carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting our customers to shop where they will find everyday essentials for everyday living.
Due to the sale of tobacco and alcohol products, you must be over the age of 18. We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef? We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Norton Canes - Team Member - Grocery in Cannock employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norton Canes - Team Member - Grocery in Cannock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers smile, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and approachable. A friendly smile and a neat appearance can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Roadchef family. Don’t miss out on this opportunity!
We think you need these skills to ace Norton Canes - Team Member - Grocery in Cannock
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers! Share any experiences where you made someone's day better, even if it’s just a friendly chat or a helpful tip.
Tailor Your Application: Make sure to customise your application to fit the Team Member role at Norton Canes. Highlight any relevant skills or experiences that show you're adaptable and ready to jump into stock replenishment and keeping the store tidy.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A bit of humour or a personal touch can make you stand out from the crowd.
Apply Through Our Website: For the best chance of joining our awesome team, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people!
How to prepare for a job interview at Roadchef
✨Know the Company
Before your interview, take some time to research Norton Canes and its values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion for Customer Service
Since this role is all about making customers smile, be ready to share examples of how you've provided excellent service in the past. If you don’t have direct experience, think of times when you’ve helped someone or gone the extra mile.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a difficult customer or managing stock replenishment. Practising these scenarios can help you respond confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.