At a Glance
- Tasks: Serve delicious food and create a welcoming atmosphere for our customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with many managers starting as team members.
- Why this job: Be part of a team that delivers 5-star customer experiences every day.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 € per hour.
As a team member in our Fresh Food Cafe and Coco Di Mama you will ensure we deliver a welcoming experience and a selection of authentic hot and cold flavoursome food while providing a clean and friendly environment for our travelling customers.
Both our Fresh Food Cafe and Coco Di Mama are famous for delivering a 5 star customer experience every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Kirk is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We’ll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we’re committed to building a more equitable workplace for all.
Norton Canes - Team Member - Catering in Cannock employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. Our team members enjoy generous benefits such as heavily discounted meals, a cash bonus for referrals, and access to comprehensive support services, all while working in a dynamic environment that values diversity and inclusion. With a commitment to personal and professional development, we provide ample opportunities for advancement, making us a fantastic choice for those seeking meaningful employment in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Norton Canes - Team Member - Catering in Cannock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone with a passion for customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it’s a catering role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate to hit that apply button on our site. It makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Norton Canes - Team Member - Catering in Cannock
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about making people smile and creating a welcoming atmosphere.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience, even if it’s not directly in catering. We love seeing how your skills can translate into our team environment!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for authentic individuals who will fit right into our friendly team, so just be you!
Apply Through Our Website:For the best chance of joining us, make sure to apply through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Roadchef
✨Know the Menu Inside Out
Familiarise yourself with the menu items at the Fresh Food Cafe and Coco Di Mama. Being able to discuss the different dishes and what makes them special will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Passion for Customer Service
Since the role is all about delivering a 5-star customer experience, be ready to share examples of how you've gone above and beyond for customers in the past. If you don’t have direct experience, think of times when you’ve helped someone or made their day better.
✨Dress for Success
Even though it’s a catering role, first impressions matter! Dress smartly and neatly for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It demonstrates your enthusiasm and helps you gauge if the job is the right fit for you.
