At a Glance
- Tasks: Keep our service areas clean and welcoming for customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with potential for career advancement.
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Job Type: Part Time - 8 hours per week
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally. Key responsibilities include: Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available.
Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director Karolina is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We’ll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running.
Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we’re committed to building a more equitable workplace for all.
Magor - Team Member - Facilities in Caldicot employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal and professional growth. As a Team Member in our Facilities Team, you'll enjoy benefits such as heavily discounted meals, generous discounts for family and friends, and access to wellbeing support, all while working in a dynamic environment recognised for its commitment to employee development and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Magor - Team Member - Facilities in Caldicot
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Be ready to discuss your flexibility! With various shifts available, let them know your availability and willingness to adapt. This shows you’re keen to fit into their team seamlessly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Roadchef family.
We think you need these skills to ace Magor - Team Member - Facilities in Caldicot
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for customer service shine through. We want to see that you take pride in making others smile, so share any experiences that highlight this!
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience, even if it’s not directly in facilities. We love seeing how your skills can transfer to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Facilities Team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Team Member in Facilities. Familiarise yourself with the importance of cleanliness and customer service, as well as the Health and Safety procedures that are crucial in this role.
✨Show Your Passion for Customer Service
Karolina is looking for someone who genuinely cares about customer satisfaction. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from a different job. This will show that you have the right attitude for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows you're engaged and interested in becoming part of their team.
✨Dress for Success
Even though this is a facilities role, first impressions matter! Dress smartly and appropriately for the interview. It reflects your professionalism and respect for the opportunity, which can set you apart from other candidates.
