Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our service areas clean and welcoming for everyone.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, bonuses for referrals, and great development opportunities.
- Other info: Flexible shifts available, with full training provided to help you succeed.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 12 - 12 £ per hour.
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally. Key responsibilities include:
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
Our Site Director is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a similar role would be an advantage, but it's not essential - full training will be provided. We’ll give you everything to grow into an excellent team member while supporting your personal and professional growth.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we’re committed to building a more equitable workplace for all.
Durham - Team Member - Facilities in Barnard Castle employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Durham - Team Member - Facilities in Barnard Castle
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roadchef's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone who takes pride in ensuring everyone leaves with a smile, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and tidy. It reflects your understanding of the role and the importance of cleanliness in the facilities team.
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to submit it online. It’s the best way to ensure we get your details and can consider you for the role.
We think you need these skills to ace Durham - Team Member - Facilities in Barnard Castle
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making others smile and creating a welcoming environment.
Highlight Relevant Experience: If you've got experience in a similar role, make sure to mention it! Even if it's not essential, sharing your past experiences can help us see how you'd fit into our Facilities Team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Roadchef
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Team Member. Familiarise yourself with the importance of cleanliness and customer service in maintaining a welcoming environment. This will help you demonstrate your genuine passion for the role.
✨Showcase Your Customer Service Skills
Since the job requires a focus on customer satisfaction, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to ensuring everyone leaves with a smile.
✨Emphasise Teamwork and Adaptability
Working as part of a team is crucial in this role. Prepare to discuss how you've successfully collaborated with others in previous jobs or projects. Also, be ready to talk about how you adapt to different situations, especially in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.