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- Tasks: Create a welcoming environment and ensure the store is fully stocked for customers.
- Company: Join WHSmith, a top-rated company known for its inclusive culture.
- Benefits: Enjoy discounted meals, up to 70% off for friends and family, and great development opportunities.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a team member in WHSmith you will ensure our store provides a welcoming experience and is fully stocked for our customers while providing a clean and friendly environment for our travelling customers.
In WHSmith we are passionate in delivering a 5 star customer experience every time. We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to the sale of tobacco products and alcohol, you must be over 18 years old.
What will set you apart?
Our Site Director Karolina is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Here's what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Sedgemoor - Team Member - Retail in Axbridge employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sedgemoor - Team Member - Retail in Axbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and Roadchef. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a 5-star experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for joining our team directly!
We think you need these skills to ace Sedgemoor - Team Member - Retail in Axbridge
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers smile and creating a welcoming environment.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience, even if it’s not directly in retail. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at WHSmith.
How to prepare for a job interview at Roadchef
✨Know Your Customer Service Basics
Since WHSmith is all about delivering a 5-star customer experience, brush up on your customer service skills. Think of examples where you've gone the extra mile for a customer or resolved a tricky situation. This will show your genuine passion for helping others.
✨Show Your Team Spirit
As a team member, you'll be working closely with others. Be ready to discuss how you collaborate and support your teammates. Share any experiences from previous jobs or group activities that highlight your ability to work well in a team.
✨Be Prepared for Common Questions
Expect questions about handling difficult customers or maintaining a clean environment. Prepare answers that reflect your problem-solving skills and attention to detail. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your interest in the role and helps you understand if it's the right fit for you.