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- Tasks: Join our team as a Receptionist, greeting guests and managing bookings.
- Company: Roadchef is the UK's 3rd largest Motorway Service Area provider with top brands.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Why this job: Be part of a supportive culture with great development opportunities and training provided.
- Qualifications: No experience needed; just a passion for customer service and a friendly attitude.
- Other info: Flexible full or part-time shifts available; must be over 18 due to lone working.
The predicted salary is between 20000 - 28000 £ per year.
Annandale – Receptionist – Days Inn Hotel
Annandale – Receptionist – Days Inn Hotel
Our Site Director, Lynne and her team at Annandale Services A74 (M) near Lockerbie are looking for an energetic and adaptable Team Member to join their Days Inn Hotel team. You will be part of our exceptional team ensuring our customers are well rested for their onward journey. You will be greeting guests upon arrival and checking them in / out of the hotel, answering calls and taking bookings and other various tasks.
Due to the possibility of being a lone worker, you must be over the age of 18.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available.
Our pay rates will vary depending on your age.
What will set you apart?
It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.
And if you\’ve never been in a similar role before, don\’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here\’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities – 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK\’s 3rd largest Motorway Service Area provider with some of the UK\’s largest and best restaurants and retail brands.
We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.
Our approach is simple: it\’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Annandale - Receptionist - Days Inn Hotel employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Annandale - Receptionist - Days Inn Hotel
✨Tip Number 1
Familiarise yourself with the Days Inn brand and its values. Understanding their commitment to customer service will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills, as you'll be interacting with guests frequently. Being able to convey warmth and professionalism will set you apart, especially in a customer-facing role like this one.
✨Tip Number 3
Consider visiting the Days Inn Hotel in Annandale before applying. This will give you a feel for the environment and allow you to mention specific observations during your interview, demonstrating your proactive nature.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Annandale - Receptionist - Days Inn Hotel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have, even if it's from a different industry. Emphasise skills like communication, adaptability, and teamwork, which are crucial for a receptionist role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work at Days Inn Hotel and how you can contribute to creating a welcoming environment for guests.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as handling bookings, managing phone calls, and providing excellent customer service. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a receptionist position.
How to prepare for a job interview at Roadchef
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are from different roles, that demonstrate your ability to make customers feel welcome and valued.
✨Prepare for Common Receptionist Scenarios
Think about common situations a receptionist might face, such as handling difficult guests or managing multiple tasks at once. Be ready to discuss how you would handle these scenarios, showcasing your problem-solving skills and adaptability.
✨Research the Company Culture
Familiarise yourself with Roadchef's values and culture. Understanding their commitment to diversity and employee development can help you align your answers with what they are looking for in a team member.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a receptionist at the Days Inn Hotel.
