At a Glance
- Tasks: Lead and motivate a passionate team at Costa Coffee while ensuring top-notch customer service.
- Company: Join Roadchef, a proud leader in making Britain's roads safer and happier.
- Benefits: Competitive salary, career progression, employee discounts, and wellbeing support.
- Other info: Join a diverse and inclusive workplace recognised as one of the best companies to work for.
- Why this job: Be part of a mission-driven company and elevate the coffee experience for road users.
- Qualifications: Experience in high-volume catering or retail, with strong leadership and communication skills.
The predicted salary is between 24000 - 30000 € per year.
Join the Team at Roadchef and Costa Coffee! Are you an ambitious and passionate leader ready to take the next step in your hospitality career? Do you thrive in a high-volume, fast-paced environment? Join the Roadchef family, where we are committed to making Britain's roads a safer, greener and happier place by elevating the mood of every road user.
We are looking for a dedicated Assistant Unit Manager to help lead our Costa Coffee team.
The Role
- As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving Costa Coffee unit.
- You will be responsible for:
- Leading, motivating, and developing a passionate team of baristas.
- Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
- Driving sales and managing costs to achieve business targets.
- Delivering exceptional customer service in a high-volume catering environment.
- Stepping up to manage the unit in the absence of the Unit Manager.
What We're Looking For
- Proven experience as an Assistant Manager or Supervisor in a high-volume catering or retail environment.
- A passion for great coffee and outstanding customer service.
- Strong leadership, communication, and problem-solving skills.
- The drive to develop yourself and your team.
What We Offer
- A competitive salary.
- Excellent career progression and development opportunities within Roadchef and its partner brands.
- The chance to be part of a company with a mission you can be proud of.
- Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support.
Ready to start your journey with Roadchef? Apply today!
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
Annandale - Assistant Manager - Costa employer: Roadchef
At Roadchef, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As an Assistant Unit Manager at our Costa Coffee unit in Annandale, you'll enjoy excellent career progression opportunities, competitive salaries, and a supportive environment that prioritises employee wellbeing. Join us in our mission to make Britain's roads safer and happier while leading a passionate team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Annandale - Assistant Manager - Costa
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role at Costa.
✨Tip Number 2
Show off your passion for coffee! When you get the chance to chat with potential employers, share your love for great coffee and customer service. It’s all about making that personal connection and showing you’re the right fit for the team.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your leadership style and how you’ve motivated teams in the past. We want to see that you can handle the fast-paced environment of Costa Coffee!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Roadchef family and contributing to our mission.
We think you need these skills to ace Annandale - Assistant Manager - Costa
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for coffee and customer service shine through in your application. Share any relevant experiences that highlight your love for the industry and how you can bring that passion to our team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your leadership experience and any achievements in high-volume environments. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Costa Coffee. Be personal, be engaging, and don’t forget to mention why you want to join Roadchef specifically. We love hearing your story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Roadchef
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with different types of coffee, brewing methods, and the Costa Coffee menu. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a high-pressure environment. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your capability to step up as an Assistant Unit Manager.
✨Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond to ensure customer satisfaction in previous roles.
✨Align with Their Values
Research Roadchef's mission and values, especially their commitment to safety, sustainability, and inclusivity. Be prepared to discuss how your personal values align with theirs and how you can contribute to their positive workplace culture.
