At a Glance
- Tasks: Keep our service areas clean and welcoming for all customers.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high-street stores.
- Other info: Great career progression opportunities with 65% of managers starting as Team Members.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: A passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Overview
As a member of the Facilities Team, you will play a crucial part in maintaining a clean and orderly service area, both internally and externally.
Responsibilities
- Ensuring the cleanliness and tidiness of all areas, including customer seating, toilet facilities, and carparks, while strictly adhering to all Health and Safety procedures.
- Executing the working patterns on either a full or part‑time basis with a variety of shifts available.
Qualifications
- Genuine passion for customer service and pride in ensuring everyone leaves with a smile.
- Experience in a similar role is an advantage but not essential; full training will be provided.
- Willingness to grow into an excellent team member and support personal and professional development.
Perks & Benefits
- Heavily discounted meals on duty.
- Up to 70% discount for you, family and friends at all Roadchef sites.
- A cash bonus for every friend you refer.
- Discounts on many high‑street and online stores via the Hapi app.
- Free onsite parking.
- Contributory pension after 3 months.
- Access to Occupational Health support.
- Employee Assistance Program and wellbeing support.
- Great development opportunities — 65% of our current managers joined us as Team Members.
- About Roadchef
Roadchef is the only motorway services provider to hold the Platinum Investors in People accreditation and is recognised as one of the top 25 Best Big Companies to work for 2026.
Roadchef holds the highest 3‑star accreditation for the 2nd year running.
Our approach is simple: embracing everyone and championing diversity and inclusion initiatives to build a more equitable workplace for all.
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StudySmarter Expert Advice🤫
We think this is how you could land Strensham - Team Member (Seasonal) - Facilities in Worcester
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Roadchef Ltd are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Strensham - Team Member (Seasonal) - Facilities in Worcester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Roadchef Ltd.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Roadchef Ltd. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Roadchef Ltd
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
