At a Glance
- Tasks: Deliver a 5-star customer experience and keep the store welcoming and well-stocked.
- Company: Join Roadchef, a top-rated motorway services provider with a focus on people.
- Benefits: Enjoy discounted meals, shopping perks, and a supportive work environment.
- Other info: Flexible shifts available, with great career progression opportunities.
- Why this job: Grow your skills in a dynamic team while making customers smile every day.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Overview
Our Site Director Ivan is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile.
Experience in a customer facing or similar role would be an advantage, but it is not essential – full training will be provided.
We will give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Location and Brand
WHSmith Team Member – Strensham, 8 M5, Worcester WR8 0BZ.
As a team member in WHSmith you will ensure our store provides a welcoming experience and is fully stocked for our customers while providing a clean and friendly environment for our travelling customers.
In WHSmith we are passionate about delivering a 5‑star customer experience every time.
Responsibilities
- Ensure the store provides a welcoming experience for customers.
- Keep the store fully stocked for customers.
- Maintain a clean and friendly environment for customers.
- Working Patterns
We offer working patterns on either a full or part‑time basis, with a variety of shifts available.
- Eligibility & Requirements
- Must be over 18 years old, as you will be selling tobacco products and alcohol.
- Must be available for both full‑time and part‑time shifts with a variety of shift times.
- Location: Strensham, 8 M5, Worcester WR8 0BZ.
Benefits and Perks
- Heavily discounted meals whilst on duty.
- Up to 70% discount for you, family and friends at all Roadchef sites.
- Cash bonus for every friend you refer.
- Discounts on many high‑street and online stores via our Hapi app.
- Free onsite parking.
- Contributory pension after 3 months.
- Access to Occupational Health support.
- Employee Assistance program.
- Wellbeing support.
- Great development opportunities – 65% of our current Managers joined us as Team Members.
- Academic and Professional Opportunities
Pay rates will vary depending on age.
We offer training and development to help you grow into an excellent member of the team while supporting your personal and professional growth.
About Roadchef
Roadchef is the only motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3‑star accreditation for the 2nd year running.
Our approach is simple: embracing everyone.
From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we are committed to building a more equitable workplace for all.
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