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- Tasks: Keep our site clean and tidy while ensuring a fantastic customer experience.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a supportive culture.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Full training provided to help you excel and grow personally and professionally.
- Why this job: Be part of a team that values diversity and offers great career growth opportunities.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 20000 - 30000 £ per year.
Our Site Director, Russ at Sutton Scotney Motorway Services on the A34, near Winchester is looking for Team Members to join his facilities team. Joining the team you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for those visiting the site. You would be involved in the maintenance and cleanliness of both inside and outside areas and may, on occasion, involve minor maintenance work of a non-specialist area.
We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Benefits
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Responsibilities
- Perform cleaning and maintenance tasks to keep the site area and facilities clean and tidy, supporting a high-quality customer experience.
- Maintain both indoor and outdoor areas; assist with minor non-specialist maintenance as required.
Qualifications / Experience
What experience do I need? Ideally we would love you to have worked in a similar environment and have a passion for providing a great customer experience, love working with people and enjoy working inside and outside to provide our customers with a safe and clean environment. Full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Sutton Scotney - Team Member - Facilities - Sutton Scotney employer: Roadchef Ltd
Contact Detail:
Roadchef Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sutton Scotney - Team Member - Facilities - Sutton Scotney
✨Tip Number 1
Get to know the company! Research Sutton Scotney and its values. When you walk in for an interview, show that you understand their commitment to customer experience and employee development. It’ll make you stand out!
✨Tip Number 2
Practice your people skills! Since this role is all about teamwork and customer interaction, think of examples from your past experiences where you’ve excelled in these areas. We want to see your personality shine through!
✨Tip Number 3
Dress the part! While it’s a facilities role, showing up looking neat and professional can make a great first impression. It shows you care about the job and respect the workplace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Sutton Scotney - Team Member - Facilities - Sutton Scotney
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for providing a great customer experience. Share any relevant experiences that highlight your love for working with people and maintaining clean environments.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any previous experience in similar environments and focus on skills that align with the responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our facilities team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Sutton Scotney.
How to prepare for a job interview at Roadchef Ltd
✨Know the Company
Before your interview, take some time to research Sutton Scotney and its values. Understanding their commitment to customer experience and employee development will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, express your enthusiasm for working in a team environment and your dedication to maintaining cleanliness and safety. Share any relevant experiences that highlight your passion for providing excellent customer service.
✨Prepare for Practical Questions
Expect questions about how you would handle specific cleaning or maintenance tasks. Think of examples from past jobs or situations where you successfully maintained a clean environment or resolved issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.