At a Glance
- Tasks: Lead a dynamic McDonald's team to deliver exceptional customer service and operational excellence.
- Company: Join Roadchef, a proud franchisee of McDonald's, known for its supportive workplace culture.
- Benefits: Enjoy competitive salary, up to 70% employee discount, and career growth opportunities.
- Other info: Be part of a company recognised for its commitment to diversity and employee development.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 2+ years in a senior managerial role in quick service restaurants and strong leadership abilities.
The predicted salary is between 36000 - 60000 £ per year.
Our Site Director, Elaine at Rownhams Motorway Services on the M27 near Southampton is seeking a passionate and experienced Restaurant Manager to lead our McDonald's team to deliver outstanding customer service and operational excellence. As a Business Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.
- Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
- Customer Service: Ensure every customer receives exceptional service, creating memorable dining experiences.
- Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
- Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
- Brand Ambassador: Uphold McDonald's brand values and ensure the store represents our commitment to quality and excellence.
Experience: Minimum of 2 years in a senior managerial role within a high-volume quick service restaurant industry, leading large dynamic teams.
- Leadership Skills: Proven ability to lead, inspire, and develop a team.
- Customer Focus: Strong commitment to delivering exceptional customer service.
- Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
- Communication Skills: Excellent interpersonal and communication skills.
- Problem-Solving: Strong organisational and problem-solving abilities.
- Flexibility: Willingness to work flexible hours, including weekends and holidays.
Roadchef Motorway Services is a proud franchisee of McDonald's, one of the world's largest and most loved quick service restaurants. We provide a welcoming atmosphere for our customers and a supportive, dynamic workplace for our team members. We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
- Competitive Salary: Attractive compensation package with performance-based incentives.
- Benefits: Employee discount up to 70%, contributory pension after 3 months, heavily discounted meals while on duty, employee assistance program, free parking, friends and family scheme.
- Growth Opportunities: Career development and advancement opportunities within the company.
- Training: Comprehensive training programs to support your professional growth.
Rownhams - Business Manager - McDonald\'s in Southampton employer: Roadchef Ltd
At Rownhams Motorway Services, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment where team members can thrive. With a strong focus on employee development, competitive benefits including up to 70% discount on meals and a contributory pension, and recognition as one of the top companies to work for in the leisure and hospitality sector, we are committed to fostering a culture of inclusivity and excellence. Join us in delivering outstanding customer service while enjoying ample growth opportunities in a vibrant location near Southampton.
StudySmarter Expert Advice🤫
We think this is how you could land Rownhams - Business Manager - McDonald\'s in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Roadchef Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Roadchef Ltd
Don't be shy about reaching out to Roadchef Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Rownhams - Business Manager - McDonald\'s in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Roadchef Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Roadchef Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
