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- Tasks: Lead a dynamic McDonald's team to deliver exceptional customer service and operational excellence.
- Company: Join Roadchef, a proud franchisee of McDonald's, known for its supportive workplace culture.
- Benefits: Enjoy competitive salary, up to 70% employee discount, and career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 2+ years in a senior managerial role in quick service restaurants and strong leadership abilities.
- Other info: Be part of a company recognised for its commitment to diversity and employee development.
The predicted salary is between 36000 - 60000 £ per year.
Our Site Director, Elaine at Rownhams Motorway Services on the M27 near Southampton is seeking a passionate and experienced Restaurant Manager to lead our McDonald's team to deliver outstanding customer service and operational excellence. As a Business Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.
- Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
- Customer Service: Ensure every customer receives exceptional service, creating memorable dining experiences.
- Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
- Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
- Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
- Brand Ambassador: Uphold McDonald's brand values and ensure the store represents our commitment to quality and excellence.
Experience: Minimum of 2 years in a senior managerial role within a high-volume quick service restaurant industry, leading large dynamic teams.
- Leadership Skills: Proven ability to lead, inspire, and develop a team.
- Customer Focus: Strong commitment to delivering exceptional customer service.
- Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
- Communication Skills: Excellent interpersonal and communication skills.
- Problem-Solving: Strong organisational and problem-solving abilities.
- Flexibility: Willingness to work flexible hours, including weekends and holidays.
Roadchef Motorway Services is a proud franchisee of McDonald's, one of the world's largest and most loved quick service restaurants. We provide a welcoming atmosphere for our customers and a supportive, dynamic workplace for our team members. We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
- Competitive Salary: Attractive compensation package with performance-based incentives.
- Benefits: Employee discount up to 70%, contributory pension after 3 months, heavily discounted meals while on duty, employee assistance program, free parking, friends and family scheme.
- Growth Opportunities: Career development and advancement opportunities within the company.
- Training: Comprehensive training programs to support your professional growth.
Rownhams - Business Manager - McDonald\'s in Southampton employer: Roadchef Ltd
Contact Detail:
Roadchef Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rownhams - Business Manager - McDonald\'s in Southampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Business Manager role at McDonald's.
✨Tip Number 2
Prepare for the interview by researching McDonald's values and recent initiatives. Show us you’re not just passionate about the role but also about the brand. Tailor your answers to reflect how you can contribute to their commitment to quality and customer service.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've successfully led a team or solved a problem. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Rownhams Motorway Services.
We think you need these skills to ace Rownhams - Business Manager - McDonald\'s in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and delivering exceptional customer service at McDonald's.
Tailor Your Experience: Make sure to highlight your relevant experience in the quick service restaurant industry. We’re looking for someone with a strong background in managing teams and driving sales, so be specific about your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Roadchef Ltd
✨Know Your McDonald's Inside Out
Before the interview, make sure you’re familiar with McDonald's values, menu, and recent initiatives. This shows your passion for the brand and helps you align your answers with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific situations where you motivated your team or improved performance, as this role heavily relies on strong leadership.
✨Customer Service is Key
Be ready to discuss your approach to delivering exceptional customer service. Share anecdotes that demonstrate your commitment to creating memorable dining experiences, as this is crucial for the role.
✨Financial Savvy Matters
Brush up on your financial management skills. Be prepared to talk about how you've managed budgets and monitored financial performance in previous roles, as this will be a significant part of your responsibilities.
