At a Glance
- Tasks: Provide excellent customer service and ensure a clean, comfortable environment for guests.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a focus on inclusivity.
- Benefits: Enjoy discounted meals, cash bonuses, and discounts at various stores.
- Why this job: Be part of a team that values diversity and offers great career growth opportunities.
- Qualifications: Passion for customer service; experience in hospitality is a plus but not required.
- Other info: Flexible full or part-time shifts available; training provided to help you succeed.
The predicted salary is between 20000 - 30000 £ per year.
We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are proud to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies.
Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace. Joining the team will give you the opportunity to provide our customers with the best night's sleep in a sparkling clean and comfortable room helping them refresh for their onward journey.
We offer working patterns on either a full or part time basis, with a variety of shifts available. To comply with legislation you must be over 18 years old as you may be a lone worker.
Benefits:- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Ideally we would love you to have worked in a hotel, lodge or domestic environment and have a passion for providing a great customer experience and love working with people. Don’t worry if you’ve never worked in a catering environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
To comply with legislation you must be over 18 years old as you may be a lone worker.
Durham - Receptionist - Super 8 Hotel in Sherburn employer: Roadchef Ltd
Contact Detail:
Roadchef Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Durham - Receptionist - Super 8 Hotel in Sherburn
✨Tip Number 1
Get to know the company! Research Super 8 Hotel and its values. When you walk in for your interview, show us that you understand our commitment to customer experience and diversity. It’ll make you stand out!
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of our hotel. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us that you’re serious about joining our team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Durham - Receptionist - Super 8 Hotel in Sherburn
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and working with people. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the role of Receptionist at Super 8 Hotel. Highlight any relevant experience, even if it’s not directly in hospitality. We love seeing how your skills can translate into providing our customers with a great experience.
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Roadchef Ltd
✨Know the Company
Before your interview, take some time to research Super 8 Hotel and its values. Understand their commitment to customer service and employee development. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing a great customer experience, think of specific examples from your past where you’ve excelled in customer service. Whether it’s handling a difficult situation or going above and beyond for a guest, be ready to share these stories during your interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how they support employee growth. Asking insightful questions shows that you’re engaged and serious about the position.
✨Dress the Part
Even if the job is in a casual environment, dressing smartly for your interview can make a great first impression. Aim for a neat and professional look that reflects your respect for the opportunity and the company’s standards.