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- Tasks: Deliver a welcoming experience with delicious Indian street food and ensure customer satisfaction.
- Company: Join the vibrant Chaiiwala team at Roadchef, known for its 5-star service.
- Benefits: Enjoy heavily discounted meals, cash bonuses, and discounts at high street stores.
- Why this job: Be part of a fun team that values your growth and offers flexible working hours.
- Qualifications: Passion for customer service; experience is a plus but not required.
- Other info: Great career progression opportunities with many managers starting as team members.
The predicted salary is between 10 - 12 £ per hour.
Our Site Director is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential – full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
As a team member in our Chaiwalla unit you will ensure we deliver a welcoming experience and a selection of authentic hot and cold flavoursome food while providing a clean and friendly environment for our travelling customers. Our Chaiiwala is famous for delivering Indian Street Food with a 5 star customer experience every time.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities - 65% of our current Managers joined us as Team Members
Watford Gap - Team Member - Chaiiwala in Northampton employer: Roadchef Ltd
Contact Detail:
Roadchef Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Watford Gap - Team Member - Chaiiwala in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chaiiwala's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your passion for helping others. Whether it’s a friendly chat or resolving an issue, showing you care can really set you apart.
✨Tip Number 3
Be yourself during the interview! Authenticity goes a long way. Share your experiences and how they relate to providing a great customer experience. Remember, they want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Chaiiwala.
We think you need these skills to ace Watford Gap - Team Member - Chaiiwala in Northampton
Some tips for your application 🫡
Show Your Passion: Let us see your genuine passion for customer service shine through in your application. Share any experiences where you’ve gone the extra mile to make someone’s day better – it’s all about those smiles!
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your writing. Whether it’s a fun anecdote or a unique perspective, we want to know the real you.
Highlight Relevant Experience: If you’ve got any customer-facing experience, even if it’s not directly related, make sure to mention it! We’re looking for team members who can connect with our customers and create that 5-star experience.
Apply Through Our Website: Make it easy for us to find you by applying through our website. It’s straightforward and ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at Roadchef Ltd
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for customer service during the interview. Share any past experiences where you went above and beyond to ensure a customer left with a smile. This will resonate well with the Site Director, as they’re looking for someone who truly cares about the customer experience.
✨Familiarise Yourself with Indian Street Food
Since Chaiiwala is known for its authentic Indian street food, it’s a good idea to do a bit of research on the menu and the types of dishes they offer. Being able to discuss your favourite items or even share what excites you about the food can show your interest in the role and the brand.
✨Prepare Questions About Growth Opportunities
The job description highlights great development opportunities, so come prepared with questions about career progression within the company. This shows that you’re not just looking for a job, but are genuinely interested in growing with the team.
✨Emphasise Teamwork and a Positive Attitude
As a team member, you'll be part of a larger unit, so highlight your ability to work well with others. Share examples of how you’ve contributed to a positive team environment in the past. A friendly and approachable attitude will definitely set you apart!