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- Tasks: Join our team to serve delicious coffee and food while creating a great customer experience.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a focus on inclusivity.
- Benefits: Enjoy discounted meals, bonuses for referrals, and discounts at high street stores.
- Why this job: Gain valuable experience in hospitality and grow your career with us.
- Qualifications: Passion for customer service; previous experience in retail or catering is a plus.
- Other info: Full training provided; excellent development opportunities with many managers starting as team members.
The predicted salary is between 10 - 12 £ per hour.
Kersh, our Site Director at Northampton on the M1 Motorway, Junction 15A is looking for Team Members to join his Costa Drive Thru team. Joining the Costa team will give you the opportunity to provide our customers with the best tasting coffee and great convenient food. We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
Benefits:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
What experience do I need?
Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Don't worry if you've never worked in a Coffee shop before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.
Who are we?
We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Northampton - Team Member - Costa Drive Thru - Northampton employer: Roadchef Ltd
Contact Detail:
Roadchef Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Northampton - Team Member - Costa Drive Thru - Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Roadchef and Costa. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Northampton - Team Member - Costa Drive Thru - Northampton
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are beyond just your work experience. Share your passion for coffee and customer service – it’ll make your application stand out.
Tailor Your Application: Make sure to customise your application for the Team Member role at Costa Drive Thru. Highlight any relevant experience in hospitality or retail, and don’t forget to mention your love for working with people. It shows us you’re a great fit!
Show Enthusiasm: We love seeing enthusiasm in applications! Whether it’s your love for coffee or your excitement about joining our team, make sure to express why you want to work with us at Roadchef. A little passion goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Roadchef Ltd
✨Know Your Coffee
Familiarise yourself with Costa's menu and coffee offerings. Being able to chat about different types of coffee or food items can show your enthusiasm for the role and impress the interviewers.
✨Show Your People Skills
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer.
✨Dress the Part
Even though it's a casual environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects the professionalism of the Costa brand.
✨Ask Questions
Prepare some thoughtful questions about the team dynamics or training opportunities. This shows your genuine interest in the role and helps you understand if it's the right fit for you.