At a Glance
- Tasks: Cook and serve McDonald's favourites while providing top-notch customer service.
- Company: Join the UK's 3rd largest Motorway Service Area provider with a vibrant culture.
- Benefits: Enjoy heavily discounted meals, cash bonuses, and discounts at high street stores.
- Other info: Flexible shifts available, with great development opportunities for future leaders.
- Why this job: Be part of an iconic brand and grow your career in a supportive environment.
- Qualifications: Customer service passion; experience is a plus but not required.
Our Site Director, Ivor and his team at Stop 24 services at junction 11 on the M20 near Hythe are looking for an energetic and adaptable Team Member to join their McDonald’s team. You will be part of the iconic McDonald’s brand, cooking and serving the nation’s favourite menu items, from the Big Mac’s & Wraps to McFlurry’s and Milkshakes. So, you’re sure to enjoy McDonald’s as much as our customers do.
Responsibilities
- Cook and serve McDonald’s menu items to a high standard.
- Provide friendly, efficient customer service to ensure everyone leaves with a smile on their face.
- Engage in full training and development to excel as a Crew Member, with opportunities to grow personally and professionally.
- Be flexible with working patterns, including full or part-time roles and shifts to cover night operating hours.
About the company and culture
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are proud to hold the Platinum Investor in People accreditation, have a 3 Star rating for 2025, and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone and building a more equitable workplace.
Requirements
- Experience in a similar or customer-facing role is desirable but not required.
- Strong passion for customer service and helping customers have a positive experience.
- Willingness to participate in full training and development.
Benefits
- Heavily discounted meals whilst on duty.
- Up to 70% discount for you, family and friends at all Roadchef sites.
- A cash bonus for every friend you refer.
- Discounts on many high street and online stores via our Hapi app.
- Free onsite parking.
- Contributory pension after 3 months.
- Access to Occupational Health support.
- Employee Assistance program.
- Mental Health First Aiders.
- Great development opportunities - 65% of our current Managers joined us as Team Members.
Folkestone - Team Member (nights)- Mcdonald\'s - Hythe employer: Roadchef Ltd
Join the vibrant team at McDonald's in Hythe, where we pride ourselves on creating a supportive and inclusive work environment. With extensive training and development opportunities, you can grow your career while enjoying benefits like discounted meals and a strong focus on employee well-being. As part of the UK's 3rd largest Motorway Service Area provider, you'll be part of a company recognised for its commitment to staff satisfaction and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Folkestone - Team Member (nights)- Mcdonald\'s - Hythe
✨Tip Number 1
Get to know the McDonald's vibe! Before your interview, pop into the restaurant and observe how the team interacts with customers. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy shift or a tricky customer. Being able to demonstrate your passion for providing a great experience will set you apart from other candidates.
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to work night shifts and adapt to different roles. McDonald's values team members who can jump in wherever needed, so show them you're ready to roll with the punches.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Folkestone - Team Member (nights)- Mcdonald\'s - Hythe
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making customers happy and creating a positive experience for them.
Highlight Your Flexibility:Since this role involves night shifts, make sure to mention your flexibility in working hours. We appreciate candidates who are adaptable and willing to take on different shifts, so don’t hold back on sharing your availability!
Keep It Friendly and Professional:Your written application should reflect the friendly and approachable vibe we have at McDonald's. Use a warm tone while maintaining professionalism, as this will give us a glimpse of how you might interact with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Roadchef Ltd
✨Know the McDonald's Menu
Familiarise yourself with the McDonald's menu, especially the popular items like Big Macs and McFlurries. This will not only show your enthusiasm for the brand but also help you answer questions about food preparation and customer service effectively.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a previous job or a volunteer role, being able to share specific instances will demonstrate your passion for helping customers have a positive experience.
✨Be Ready for Flexibility
Since the role involves night shifts, be prepared to discuss your availability and willingness to work flexible hours. Highlight any previous experience you have with shift work or adapting to changing schedules.
✨Embrace the Training Opportunity
Express your eagerness to participate in training and development. Mention how you see this as a chance to grow both personally and professionally, which aligns with the company’s commitment to employee development.
