At a Glance
- Tasks: Ensure guests enjoy a spotless room and a friendly atmosphere during their stay.
- Company: Super 8 Hotel, part of Roadchef, known for its welcoming team culture.
- Benefits: Discounted meals, up to 70% off for friends and family, and cash bonuses for referrals.
- Other info: Flexible shifts available; great career development opportunities await!
- Why this job: Join a supportive team where you can grow and make guests smile every day.
- Qualifications: Passion for customer service; experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
As a member of the Hotel team you will ensure our guests have the best night sleep in a spotlessly clean room and have everything they need for a great stay. You will play a key part in ensuring our customers return and enjoy a friendly atmosphere when interacting with any of the hotel team.
We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. Due to being a lone worker you must be over 18 years old.
We are looking for a genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential – full training will be provided. We’ll give you everything to grow into an excellent member of the team while supporting your personal and professional growth.
Benefits:- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Wellbeing support
- Great development opportunities – 65% of our current Managers joined us as Team Members
Durham - Housekeeper - Super 8 Hotel in Eggleston employer: Roadchef Ltd
At Super 8 Hotel in Durham, we pride ourselves on creating a welcoming and supportive work environment where every team member can thrive. With flexible working patterns, generous discounts for you and your loved ones, and a strong focus on personal and professional development, we ensure that our employees feel valued and empowered to grow within the company. Join us and be part of a team that is dedicated to delivering exceptional customer service while enjoying a friendly atmosphere and numerous benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Durham - Housekeeper - Super 8 Hotel in Eggleston
✨Tip Number 1
Get to know the hotel vibe! Before your interview, pop by the Super 8 Hotel and soak in the atmosphere. This will help you understand what they value in customer service and give you a chance to chat with staff, which can be super helpful.
✨Tip Number 2
Show off your personality! When you’re chatting with the team during the interview, let your genuine passion for customer service shine through. They want to see that you care about making guests happy, so don’t hold back!
✨Tip Number 3
Be ready to talk about teamwork! Since you'll be part of a hotel team, think of examples where you've worked well with others. Whether it’s in a previous job or a group project, showing you can collaborate is key.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Durham - Housekeeper - Super 8 Hotel in Eggleston
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your genuine passion for customer service shine through. We want to see how you take pride in making guests feel welcome and ensuring they have a great stay.
Tailor Your Application:Make sure to tailor your application to the role of Housekeeper at Super 8 Hotel. Highlight any relevant experience or skills that align with keeping rooms spotless and creating a friendly atmosphere for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Super 8 Hotel.
How to prepare for a job interview at Roadchef Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housekeeper at Super 8 Hotel entails. Familiarise yourself with the importance of cleanliness and customer service in creating a welcoming atmosphere for guests. This will help you answer questions confidently and show your genuine passion for the role.
✨Showcase Your Customer Service Skills
Even if you don’t have direct experience in housekeeping, think about times when you've provided excellent customer service. Be ready to share specific examples that highlight your ability to interact positively with guests and ensure their needs are met. This will demonstrate your fit for the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewer about the hotel’s culture or the team dynamics. This shows that you’re genuinely interested in the position and want to be part of a friendly atmosphere. It also gives you a chance to assess if this is the right place for you.
✨Dress for Success
While the role may not require formal attire, it’s important to present yourself neatly and professionally. A clean, tidy appearance reflects your understanding of the importance of cleanliness in the hospitality industry and sets a positive tone for the interview.
