As the Unit Manager, you will have full responsibility for the day-to-day management and performance of the main Costa unit. Furthermore, the Unit Manager's remit may be expanded to potentially include the oversight of one of our separate Drive-Thru operations, integrating both locations under a single management structure. . You will be responsible for:
- Leading, motivating, and developing a passionate team of baristas.
- Ensuring the unit operates efficiently, maintaining the highest standards of food safety, hygiene, and brand compliance.
- Driving sales and managing costs to achieve business targets.
- Delivering exceptional customer service in a high-volume catering environment.
Proven experience as a Senior Assistant Manager or Manager in a high-volume catering environment. - A passion for great coffee and outstanding customer service.
- Strong leadership, communication, and problem-solving skills.
- The drive to develop yourself and your team.
A competitive salary - Excellent career progression and development opportunities within Roadchef and its partner brands.
- The chance to be part of a company with a mission you can be proud of.
- Employee discounts, discounted meals while on duty, free parking, referral program, Access to Occupational Health support, Employee Assistance program, Wellbeing support
Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.
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Chester - Manager - Costa employer: Roadchef Ltd
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal and professional growth. With extensive training provided, flexible working patterns, and generous benefits such as heavily discounted meals and a contributory pension, we ensure our team members feel valued and empowered. Our commitment to diversity and inclusion, alongside our recognition as one of the top companies to work for, makes Roadchef a truly rewarding place to build your career.