We have an exciting opportunity for an experienced Operations Consultant to support Pret Units across our Motorway Service network. Working within the Operations Team you will be responsible for ensuring our Pret units are operated by the site teams, to a level that protects the reputation of Roadchef, both with our customers and with our external brand partners, whilst at the same time maximising profitability. Your key responsibilities will include: This is a field-based position, offering a dynamic and varied working environment that is central to the success of our operations.
Key Responsibilities
- Driving operational standards to improve business performance
- Deliver operational excellence while adhering to all brand standards and legislation.
- Support the Site teams to ensure delivery of all KPI's
- Deliver 1st class training and development for Site teams
- Develop suitable detailed action plans to ensure follow up on any opportunities identified via audits or site visits
- Foster and maintain constructive relationships with both internal and external stakeholders
- Support with new store openings across the estate
- Collaboration is fundamental to this role, as alignment with the wider team and business is essential. Additionally, you will support the Operations Brand Manager team with ad-hoc tasks and projects for specific initiatives as required.
- Must have experience in working within and understanding the Pret environment
- Experience in managing internal relationships to ensure focus is on company objectives.
- Demonstrable ability to work on own initiative, setting standards for others and monitoring performance.
- Proven experience and delivery of operational excellence and achievement of operational standards within a customer facing business.
- Have good planning and organising skills, able to coordinate activities effectively and a focus for attention to detail.
- Be enthusiastic and passionate about improving the operational standards within the business.
Roadchef is the 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurant and retail brands.
We are proud to be the only MSA to hold the Platinum Investors in People and Wellbeing accreditation and have been recognised as a 3 Star employer with Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Benefits
- Competitive salary
- Fully expensed company car
- Subsidised meals on duty
- Upto 70% discount for you and your family at all Roadchef locations
- Discounts on many High Street brands
- Employee Assistance Program
- Wellbeing support
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Operations Consultat Pret in Barnsley employer: Roadchef Ltd
At Roadchef, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal and professional growth. With extensive training provided, flexible working patterns, and generous benefits such as heavily discounted meals and a contributory pension, we ensure our team members feel valued and empowered. Our commitment to diversity and inclusion, alongside our recognition as one of the top companies to work for, makes Roadchef a truly rewarding place to build your career.
