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- Tasks: Join our team as a Service Advisor, managing vehicle scheduling and customer payments.
- Company: Road Trucks Ltd is the leading Scania dealer in Northern Ireland, committed to excellence.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, enhancing your skills while making a real impact.
- Qualifications: GCSE Maths & English at grade C or above; strong communication skills required.
- Other info: Experience with Autoline software is a plus; apply by 25th July 2025.
The predicted salary is between 24000 - 36000 £ per year.
THE SCANIA DEALER FOR NORTHERN IRELAND REQUIRES THE FOLLOWING:
SERVICE ADVISOR – (REF: SA/25/07)
Based in Omagh and reporting to the Management Team, the post holder will be involved in all aspects of administration within the Service Department; from vehicle scheduling to accepting customer payments. The key tasks will include workshop loading, job card creation, preparing estimates, recharging sublet invoices and liaising with workshop staff and customers in order to provide progress updates and obtain authorisation for repairs.
Essential criteria:
GCSE Mathematics & English Language (or equivalent) at grade C or above
Excellent communication and interpersonal skills
Ability to work well in a team.
Desirable criteria:
Autoline software experience.
To receive an application pack please email your contact details to .
Alternatively, please contact Christine Kane on -option 3 to receive an application pack by post.
Closing date for the receipt of completed applications is Friday 25th July 2025.
We reserve the right to enhance the above criteria in the event of an unprecedented response.
ROAD TRUCKS LTD IS AN EQUAL OPPORTUNITIES EMPLOYER
Service Advisor employer: Road Trucks Ltd
Contact Detail:
Road Trucks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the Scania brand and their services. Understanding their products and customer service approach will help you engage more effectively during any interviews or discussions.
✨Tip Number 2
Brush up on your communication skills, as this role requires excellent interpersonal abilities. Practising how to clearly convey information and updates can set you apart from other candidates.
✨Tip Number 3
If you have experience with Autoline software, be prepared to discuss it in detail. If not, consider doing some research or a quick online course to get familiar with it, as it could give you an edge.
✨Tip Number 4
Network with current or former employees of Road Trucks Ltd. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key tasks and responsibilities of a Service Advisor. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Skills: Make sure to emphasise your communication and interpersonal skills in your CV and cover letter. Provide examples of how you've successfully worked in a team or handled customer interactions in the past.
Showcase Your Qualifications: Clearly state your GCSE Mathematics and English Language qualifications, ensuring you meet the essential criteria. If you have experience with Autoline software, mention it as a desirable skill.
Follow Application Instructions: Since the application process involves requesting a pack via email or phone, ensure you follow these instructions precisely. Prepare your contact details and be ready to express your interest clearly when reaching out.
How to prepare for a job interview at Road Trucks Ltd
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Service Advisor. Familiarise yourself with tasks like vehicle scheduling, job card creation, and customer communication. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively communicated with customers or team members in the past. This will highlight your interpersonal skills and ability to work well in a team.
✨Familiarise Yourself with Autoline Software
If you have experience with Autoline software, be ready to discuss it. If not, do some research on it beforehand. Showing that you're proactive about learning new tools can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask the management team about the company culture, team dynamics, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.