Service Advisor

Service Advisor

Full-Time 20250 - 24750 Β£ / year (est.) No working from home possible
Road Trucks Ltd

At a Glance

  • Tasks: Manage vehicle scheduling, customer payments, and provide updates on repairs.
  • Company: Join the leading Scania dealer in Northern Ireland with a supportive team.
  • Benefits: Gain valuable experience in a dynamic environment with career growth potential.
  • Other info: Equal opportunities employer committed to diversity and inclusion.
  • Why this job: Be the vital link between customers and the workshop, making a real difference.
  • Qualifications: GCSE Maths & English at grade C or above, plus strong communication skills.

The predicted salary is between 20250 - 24750 Β£ per year.

Based in Omagh and reporting to the Senior Service Advisor, the post holder will be involved in all aspects of administration within the Service Department; from vehicle scheduling to accepting customer payments.

The key tasks will include:

  • Workshop loading
  • Job card creation
  • Preparing estimates
  • Recharging sublet invoices
  • Liaising with workshop staff and customers to provide progress updates and obtain authorisation for repairs.

Essential criteria:

  • GCSE Mathematics & English Language (or equivalent) at grade C or above
  • Excellent communication and interpersonal skills
  • Ability to work well in a team.

We reserve the right to enhance the above criteria in the event of an unprecedented response.

ROAD TRUCKS LTD IS AN EQUAL OPPORTUNITIES EMPLOYER.

Service Advisor employer: Road Trucks Ltd

Road Trucks Ltd is an exceptional employer, offering a supportive work culture in Larne that values teamwork and communication. Employees benefit from opportunities for professional growth within the parts operation, alongside a commitment to equal opportunities and a dynamic work environment that fosters collaboration and innovation.

Road Trucks Ltd

Contact Details:

Road Trucks Ltd Recruitment Team

We think you need these skills to ace Service Advisor

Administration Skills
Vehicle Scheduling
Customer Payment Processing
Workshop Loading
Job Card Creation
Estimate Preparation
Sublet Invoice Management