Location: Knowsley
Department: Fleet
Salary: £32,000 - £35,000 per annum (DOE)
Working Hours: Monday to Friday, 8:00am - 4:00pm
About the Fleet Department
Our Fleet Department plays a critical role in ensuring the safe, compliant and efficient operation of company vehicles across the business. Working closely with operational teams, compliance specialists, driver trainers and HSQE professionals, the department is responsible for promoting best practice, reducing risk and maintaining the highest standards of road safety.
As part of a forward-thinking team, you will contribute to the ongoing development of fleet safety initiatives, accident prevention strategies and driver performance improvement programmes.
Job Overview
We are looking for a proactive and detail-oriented Road Risk Support Officer to join our Fleet team based in Knowsley.
This is a key role responsible for investigating vehicle collisions and road-related incidents involving company assets. You will gather evidence, analyse incidents, conduct driving assessments, and work closely with internal and external stakeholders to identify root causes and implement corrective actions.
The successful candidate will play an important role in improving driver safety, reducing accident frequency and ensuring compliance with road traffic legislation and company policies.
Key Responsibilities
Incident Investigation & Evidence Gathering
- Attend serious collisions and significant incidents involving company vehicles.
- Gather and secure evidence including photographs, witness statements, telematics data and vehicle camera footage.
- Liaise with emergency services, insurers and regulatory bodies where required.
- Ensure all incidents are accurately documented and reported.
Accident Analysis & Reporting
- Conduct detailed investigations into road traffic collisions, near misses and unsafe driving practices.
- Identify root causes and contributing factors using structured investigation techniques.
- Produce comprehensive investigation reports with recommendations and corrective actions.
- Monitor trends and identify opportunities for risk reduction.
Driving Assessments
- Carry out practical driving assessments for new drivers, high-risk drivers and post-incident reviews.
- Assess driver behaviour, vehicle handling and adherence to company standards.
- Provide constructive feedback and recommend coaching, training or remedial action where necessary.
Compliance & Governance
- Ensure investigations are conducted in line with relevant legislation, industry standards and company policies.
- Provide guidance to drivers and managers following incidents, including legal and procedural requirements.
- Maintain confidentiality and integrity of investigation records and data.
Collaboration & Continuous Improvement
- Work closely with Fleet Compliance, Driver Training and HSQE teams to implement corrective actions.
- Support insurance claims processes through the provision of accurate documentation.
- Participate in audits, reviews and safety initiatives.
- Contribute to driver risk assessments and road safety improvement programmes.
- Monitor and evaluate the effectiveness of implemented safety measures.
About You
We are looking for someone with excellent investigative skills, strong attention to detail and a genuine commitment to road safety and compliance.
Essential Skills & Experience
- Strong knowledge of UK road traffic legislation and accident investigation techniques.
- Experience within fleet operations, transport compliance or a similar environment.
- Ability to analyse telematics data and vehicle camera footage.
- Experience conducting practical driving assessments.
- Excellent report-writing and communication skills.
- Advanced Microsoft Excel skills.
- Full UK Driving Licence.
Desirable Skills & Qualifications
- Formal qualification in accident investigation, road safety or a related discipline.
- Experience working with large vehicle fleets.
- Knowledge of insurance claims processes.
- Experience using investigation and reporting software.
- Strong Microsoft Office skills.
What You'll Bring
- Strong analytical and problem-solving abilities.
- Confidence communicating with drivers, managers, insurers and external agencies.
- Ability to remain calm and professional when dealing with serious incidents.
- High levels of organisation, accuracy and attention to detail.
- A proactive approach to continuous improvement and safety performance.
Please note: This role may require attendance at incident locations and occasional travel as business needs dictate. The duties outlined above are not exhaustive, and responsibilities may evolve in line with business requirements and operational needs.
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.
