Evening Area Supervisor

Reporting to: Regional Operations Manager – Scotland & Northern Ireland Base: Home based – Northern Ireland Hours: Monday to Friday, from 9.A flexible approach to working hours is required, evenings and occasional weekend work may be necessary. The RHA is a member-led trade association supporting people and businesses in the road transport industry. Find out more about us and our values on our website . Our hybrid working approach allows our people to work both in our office locations and at home, providing flexibility and resources to succeed in your role. We are committed to driving inclusion for all; aspiring to create a workplace that is fully representative of the communities and members we serve. Responsible for supporting RHA members and customers in Northern Ireland and the promotion of RHA concepts and policies to all stakeholders via planned engagement. Recruitment and retention of members via face-to-face contact and local engagement. Supporting members and the road transport industry with the impact of issues that affect them, such as the Windsor Framework, decarbonisation, freight crime Providing member and customer feedback to the RHA regional and policy teams on related issues. Visiting, advising, supporting, guiding members and customers on a range of issues including employment, compliance and transport related technical advice. Support event planning such as regional briefings and initiatives for National Lorry Week to ensure optimum engagement with the industry. Advising members and customers which RHA training and compliance products best suit their needs. Engaging with external organisations with a view to delivering the RHA’s key campaigns and projects. Implementation and dissemination of all RHA policies within the Region. Engaging with external stakeholders and supporting policy where possible. Promoting RHA’s range of commercial products to members and the wider industry. Employment relations and commercial matters i.e., business contracts, supplier control. Detailed records must be kept of all contact with members and customers via the RHA CRM systems. Membership data and financial reporting with particular emphasis on non-renewal follow up visits. There will be occasions when it is necessary for duties to be undertaken outside the normal geographical boundaries of the Region and there will be occasions when overnight stays are required. Compliance audits are vital to our members and often a requirement of the Traffic Commissioner. There will be a requirement to engage fully with those individuals trying to gain access to the haulage, coach and van industry which will include directing them to the correct funding, researching company data and undertaking potential member visits.