At a Glance
- Tasks: Support students in using digital and physical resources effectively.
- Company: Join RNN Group, a leading education provider focused on innovation.
- Benefits: Competitive salary, part-time hours, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Empower students to become independent learners in a tech-enabled space.
- Qualifications: Experience in customer service and a passion for helping others.
Location: Rotherham Campus, Rotherham
Salary: £24,930 (£10,259.65 pro-rata) a year + benefits
Vacancy Type: Permanent, Part time (18.5 hours each week), term time only (36 weeks worked)
Closing Date: 27th of July 2026
In 2026, our libraries and study zones are vibrant, tech-enabled hubs designed for modern education. To support our student body during the most critical times of the year, we are seeking an approachable, tech-confident Learning Resource Coordinator to join us on a term-time-only basis as the friendly face of our independent learning spaces.
As the Learning Resource Coordinator, you will serve as the "Frontline Facilitator" and the primary student-facing link within the Digital Innovation & AI department. Reporting directly to the Library and Digital Support Lead, you will provide high-quality, "at-the-point-of-need" assistance within our campus libraries and digital study zones. Your mission is to dismantle the everyday barriers to learning. You are a true champion for independent study; you won't just hand students the answers, you will coach them on how to find them, building their lifelong digital research skills.
While teaching teams focus on classroom delivery, you own the student experience during independent study, ensuring that our massive suite of advanced digital tools and physical collections are fully understood and utilised.
Key Responsibilities- Direct Learner Support: Provide immediate, friendly assistance to students accessing and utilising both physical library books and digital resources.
- Digital Access Facilitation: Act as the first point of contact for student queries regarding VLE navigation, e-book platforms, and college-wide software logins.
- Assistive Technology Guidance: Help learners access and use assistive digital tools and software, ensuring our spaces remain inclusive and accessible to students with diverse needs.
- Study Skills Coaching: Empower student independence by coaching learners on effective study habits, time management, and digital organisation.
- Literacy & Workshop Support: Assist the Library and Digital Support Lead in delivering information and digital literacy sessions, helping students evaluate sources and use digital tools ethically.
- Resource & Hardware Circulation: Manage the daily check-in and check-out of physical materials and mobile hardware (such as laptops and tablets), ensuring assets are functionally ready for student use.
- Environment Stewardship: Monitor and manage the study zones to ensure they remain clean, productive, and professional spaces conducive to quiet, focused study.
- Digital First Aid & Escalation: Spot when a student is struggling with a technical barrier or a literacy gap, providing immediate support or escalating systemic issues to the Digital Learning Manager.
- Empower Student Independence: Measurably increase student confidence in using digital and physical resources autonomously without constant staff intervention.
- Maximize Resource Usage: Drive the adoption of e-books and digital platforms through proactive floor-walking and direct student engagement.
- Operational Readiness: Maintain a stellar standard of frontline customer service, ensuring every student interaction is positive, professional, and solution-focused.
The primary challenge of this 2026 role is the sheer volume and diversity of student needs during peak term-time periods. You must be able to switch gears instantly, moving from a physical book lookup to troubleshooting a complex VLE login or explaining the ethical boundaries of an AI research tool. Additionally, you will navigate the balance of keeping the study environment quiet and professional while encouraging collaborative, digital work.
You will…We are looking for a patient, calm, and tech-savvy professional who thrives in a fast-paced, student-centric environment.
Frontline Customer Excellence: Experience working in a customer-facing, library, or educational role, with a natural ability to welcome and engage a diverse group of people.Tech Confidence: Comfortable navigating standard digital suites (Microsoft 365, Google Workspace), Virtual Learning Environments (VLE), and basic hardware/mobile devices.
A Natural Coach: Possess the empathy and communication skills needed to patiently guide students through technical hurdles rather than just solving the issue for them.
Inclusive Mindset: An understanding of or interest in assistive technologies that support SEND or neurodivergent learners.
You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). A Level 3 qualification in a relevant field (e.g., Information Science, Education, or IT) or willingness to undertake as part of the role is desirable.
What is the RNN Group?RNN Group’s main goal is to be an ‘outstanding’ education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too.
To ApplyIf you feel you are a suitable candidate and would like to work for RNN Group, please click apply to be redirected to our website to complete your application.
Learning Resource Coordinator - RC in Rotherham employer: RNN Group
As a Team Leader in Work Based Learning, you will join a dynamic and supportive environment dedicated to delivering exceptional apprenticeship programmes in Construction. Our company prioritises employee growth through continuous professional development opportunities, fostering a culture of collaboration and innovation. Located in a vibrant community, we offer competitive benefits and a commitment to making a meaningful impact in the lives of our apprentices.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Resource Coordinator - RC in Rotherham
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like RNN Group or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at RNN Group.
We think you need these skills to ace Learning Resource Coordinator - RC in Rotherham
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Learning Resource Coordinator - RC at RNN Group, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at RNN Group.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining RNN Group and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Learning Resource Coordinator - RC role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at RNN Group to see why you’re a perfect fit.
How to prepare for a job interview at RNN Group
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show RNN Group you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at RNN Group will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure RNN Group that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to RNN Group about what you bring to the table.
