At a Glance
- Tasks: Engage with volunteers and create support materials to enhance their experience.
- Company: Join the RNLI, a charity dedicated to saving lives at sea.
- Benefits: Competitive salary, full-time hours, and a chance to make a difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a passionate team that supports lifesavers and volunteers.
- Qualifications: Excellent customer service skills and a passion for volunteering.
The predicted salary is between 25877 - 30444 £ per year.
Salary: £25,877 - £30,444 per annum (dependent on experience)
Contract type: Permanent
Hours: Full-Time
Location: Poole, Dorset, England
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. An exciting opportunity has arisen to join our Volunteer Experience Team. We are looking for someone with excellent customer service skills to ensure all our volunteers, supporters, and enquirers feel that the RNLI is the most loved and best supported charity.
Your role
As a Volunteer Experience Officer, you will be part of a fast-paced environment, focused on:
- Receiving and making telephone calls with our volunteers (this will be with our volunteers in our Retail Shops, Fundraising and Engagement teams)
- Supporting our volunteers with the creation of support materials on RNLI systems, which include marketing posters, invitations, and tickets
- Supporting our volunteers with the provision of resources
Volunteer Experience Officer employer: RNLI
The RNLI is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises the well-being of its employees and volunteers. Located in the picturesque town of Poole, Dorset, this role offers a unique opportunity to contribute to a life-saving mission while enjoying a range of benefits, including professional development opportunities and a strong sense of community. Join us in making a meaningful impact as we work together to ensure our volunteers feel valued and supported in their vital roles.
