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- Tasks: Support volunteers and staff with guidance, resolve requests, and coordinate meetings.
- Company: Join the RNLI, a respected lifesaving organisation committed to community support.
- Benefits: Enjoy flexible working, 26 days leave, outstanding pension, and health plan.
- Other info: Diverse team culture focused on trust, courage, and dependability.
- Why this job: Make a real difference by supporting lifesaving efforts in your community.
- Qualifications: GCSE level or relevant experience, strong IT and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Regional Business Support Administrator Ireland
Contract type: Permanent
Hours: Full-Time
Hybrid working arrangement between home and our Ireland Regional Base in Swords, with a minimum of 2 days required in the office.
We are looking for a Regional Business Support Administrator to join our Business Support Team in Ireland. The Business Support Team supports the RNLI through front-line support services and guidance to volunteers and staff in the Ireland Region.
- Flexible working
- 26 days annual leave plus Bank Holidays
- Outstanding pension scheme
- Life assurance
- Health plan
As a Regional Business Support Administrator, you will:
- Act as a regional point of contact for volunteers and staff for planned and reactive support and guidance, ensuring continuity of service.
- Resolve requests from Regional Teams using initiative to resolve issues and support requirements, ensuring an appropriate level of customer service.
- Liaise with suppliers and stakeholders to create stock and non-stock orders and process payments in line with Standing Financial Instructions whilst demonstrating commercial awareness.
- Organise travel, accommodation and expenses requirements for volunteers, adopting a proactive approach to minimise costs whilst adhering to budgetary guidelines.
- Process relief payments in line with defined procedures and coordinate relief cover as required to maintain service.
- Provide support in the planning and coordination of meetings and events, including note taking.
You will have strong customer service and communication skills and be able to build rapport with volunteers and staff.
To be considered for the Regional Business Support Administrator, you will need:
- To be qualified to GCSE/Junior Certificate level or have relevant experience.
- IT skills, including Microsoft Office, customer service training or experience.
If you have the skills and experience to be our Regional Business Support Administrator, this could be the role for you. This will include relevant criminal record checks being carried out dependent on the eligibility of the role (DBS check, Scotland; International, International Child Protection Certificate process).
Diversity at the RNLI
We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
Business Support Administrator (Full-Time) (Permanent) in Preston employer: RNLI
Contact Detail:
RNLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator (Full-Time) (Permanent) in Preston
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 2
Prepare for the interview by researching the RNLI and understanding their values. Think about how your skills align with their mission. We want to see that you’re not just a fit for the role, but also for the team culture!
✨Tip Number 3
Practice common interview questions and scenarios related to customer service and support. Role-play with a friend or use online resources to get comfortable. The more prepared you are, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Support Administrator (Full-Time) (Permanent) in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Business Support Administrator role. Highlight your customer service skills and any relevant experience that shows you can support volunteers and staff effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the RNLI's mission and how your skills align with the job requirements. Keep it friendly and professional!
Showcase Your IT Skills: Since IT skills are essential for this role, don’t forget to mention your proficiency in Microsoft Office and any other relevant software. We want to see how tech-savvy you are!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at RNLI
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Regional Business Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like supporting volunteers and managing travel arrangements. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with volunteers and staff, be prepared to discuss your customer service experience. Think of specific examples where you've resolved issues or provided support. Highlighting your ability to build rapport and communicate effectively will set you apart from other candidates.
✨Demonstrate Your Initiative
The job requires someone who can take the initiative to resolve requests and support requirements. During the interview, share instances where you've proactively solved problems or improved processes. This will illustrate your ability to think on your feet and contribute positively to the team.
✨Align with RNLI Values
The RNLI values are crucial for this position. Make sure to express how your personal values align with theirs—trustworthy, courageous, selfless, and dependable. Prepare examples from your past experiences that reflect these qualities, as it shows you’re not just a fit for the role but also for the organisation's culture.