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- Tasks: Support RNLI by managing HR records and registering lifesaving volunteers.
- Company: Join the RNLI, dedicated to saving lives at sea every day.
- Benefits: Competitive salary, flexible working, 26 days leave, and excellent pension scheme.
- Why this job: Be part of a mission-driven team making a real difference in people's lives.
- Qualifications: Experience in HR, strong customer service, and organisational skills required.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24242 - 28520 £ per year.
About us: Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We are looking for a People Administrator to join our People department. The People Administration team works hard to ensure RNLI personnel (including volunteers) are administered on our HR systems in a timely manner and with high levels of accuracy.
Some of the benefits:
- Salary: £24,242 - £28,520 (Dependent on experience)
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme
- Life assurance
- Health and dental cashplan
About the role: This role is far more than administration. As well as maintaining all our staff records, being multi-skilled you’ll be responsible for registering our Lifeboat Crew and our Seasonal Lifeguards so that our lifesaving service remains operational.
Strong customer service skills are required, in order to respond to queries and resource requests from employees, volunteers and colleagues across the Support Service via the telephone, multiple email inboxes and face to face.
Strong organisational and data inputting skills are essential to ensure our staff, operational volunteers and lifeguards are administered as quickly and smoothly as possible, at any point necessary throughout their lifecycle at the RNLI.
You’ll be a vital member of the People Administration Team, being flexible and supporting them to achieve their daily objectives, whilst consistently maintaining high levels of customer service. Being first point of contact for all HR queries you will never have the same day twice therefore experience within an HR environment is required.
You will be prepared to challenge and improve team processes where necessary to ensure you are working as efficiently as possible at all times, whilst also enhancing the customer experience.
Exceptional levels of accuracy and confidentiality, together with IT skills to administer the HR Microsoft Dynamics AX system and online recruitment system (Hireserve), are a requirement for this role.
If you are resilient, proactive and adaptable to change, then this could be the role for you!
People Administrator Temporary up to 9 months in Poole employer: RNLI
Contact Detail:
RNLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator Temporary up to 9 months in Poole
✨Tip Number 1
Get to know the RNLI and its mission! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their lifesaving team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for HR queries, think about how you can handle different scenarios. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities effectively in a dynamic environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the RNLI team!
We think you need these skills to ace People Administrator Temporary up to 9 months in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Administrator role. Highlight your customer service skills and any HR experience you have, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining the RNLI and how you can contribute to our mission of saving lives at sea. Keep it engaging and personal.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects effectively. We want to see that you can handle the dynamic nature of this role with ease!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RNLI
✨Know Your Stuff
Before the interview, make sure you understand the RNLI's mission and values. Familiarise yourself with their work and how the People Administrator role fits into the bigger picture. This shows genuine interest and helps you connect your skills to their needs.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service abilities, prepare examples from your past experiences where you've successfully handled queries or resolved issues. Be ready to discuss how you can maintain high levels of service while managing multiple requests.
✨Demonstrate Organisational Skills
Highlight your organisational and data inputting skills during the interview. You might be asked about how you prioritise tasks or manage your time effectively, so think of specific instances where you've excelled in these areas.
✨Be Ready to Adapt
The RNLI values resilience and adaptability, so come prepared to discuss how you've navigated changes in previous roles. Share examples that showcase your flexibility and willingness to improve processes, as this will resonate well with the team.