At a Glance
- Tasks: Lead the RNLI Operations Room and drive transformation projects to enhance lifesaving services.
- Company: Join the RNLI, a dedicated team saving lives at sea every day.
- Benefits: Competitive salary, 26 days annual leave, life assurance, and a supportive work environment.
- Other info: Flexible working hours in a dynamic, impactful role with career growth opportunities.
- Why this job: Make a real difference in lifesaving operations while developing your leadership skills.
- Qualifications: Experience in operational management and excellent communication skills required.
The predicted salary is between 42479 - 47500 £ per year.
Salary: £42,479 to £47,500 (dependent on experience)
Contract type: Temporary: Fixed-Term Contract or Secondment
Hours: Full-Time
Additional information: 37 hours per week, Mon to Fri
Location: Poole, Dorset, England
Interview date: 6th or 7th August
Closing Date:
Reference: 21708
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. They are supported by a dedicated, professional, and talented team behind the scenes. This is your chance to join that team and use your unique skills to help save lives every day.
An exciting opportunity has arisen for an individual to join us in managing the RNLI Operations Room in its day-to-day delivery whilst also leading on transformation of this function. This central hub for operations and out-of-hours support for all our volunteers and staff operates 24/7/365, providing expertise, guidance and support within Lifesaving Operations, across the RNLI and externally to assist the organisation in the provision of a safe and effective delivery service.
Some of the benefits
- Salary of £42,479 to £47,500 (dependent on experience)
- 26 days’ annual leave plus Bank Holidays
- Life assurance
About the role
This is an exciting opportunity to join us in this role for up to 24 months, based at our Support Centre in Poole. The successful candidate will work with the existing Lifesaving Operations Manager to lead the day-to-day running of the RNLI Operations Room; providing effective, consistent and timely support to the lifeboat and lifeguard services. Alongside this activity, the role will play a significant part in driving transformation and improvement projects that will shape the future of the Operations Room; ensuring the service is resilient, modern, and impactful. You will provide both real-time and proactive intelligence to delivery functions to support our services and mitigation of risks to operational capability. In addition, you will work closely with teams across multiple departments to support wider organisational activity; protecting our people and assets and ensuring assistance is always accessible to all volunteers and staff.
About you
We are looking for someone who will bring a blend of operational expertise, strategic thinking, and experience delivering a centralised operational support centre or control room function (or similar).
- Proven experience managing teams in a dynamic operational or service environment.
- Excellent communication skills with evidence of meeting and managing the varied expectations of a large customer base.
- Ability to manage competing priorities, workload and drive performance under pressure.
- Experience working within emergency services or maritime operations.
- Significant experience in dealing with external organisations and internal stakeholders.
- Experience developing and refining SOPs, escalation pathways, and support centre/control room standards.
What will help you succeed
- Experience supporting projects or transformation programmes.
- Knowledge of maritime SAR or lifeguard/lifeboat operations.
- Ability to thrive in a fast-paced, high-demand environment.
- Ability to collaborate effectively, building trust and engagement.
- Commitment to continuous improvement and learning.
As you will be managing a 24/7/365 service, you will be prepared to work flexibly to support our volunteers’ needs when required and comfortable making decisions within a framework while understanding the importance of compliance. If this sounds like you, and you are committed to improving service delivery, can inspire other team members and act in an ambassadorial role for the RNLI when needed, apply today.
Safeguarding
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role.
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Lifesaving Operations Manager - RNLI Operations Room - Temp (up to 24 months) in Poole employer: RNLI
The Royal National Lifeboat Institution (RNLI) is an exceptional employer, offering a unique opportunity to contribute to a life-saving mission while enjoying a supportive and collaborative work culture. With a focus on employee growth and development, RNLI provides comprehensive training and career advancement opportunities, all within a flexible hybrid working model based in the beautiful city of Perth. Join us to make a meaningful impact in your community and beyond!
StudySmarter Expert Advice🤫
We think this is how you could land Lifesaving Operations Manager - RNLI Operations Room - Temp (up to 24 months) in Poole
✨Dive Into Local Events
Get yourself involved in local health and safety fairs or community emergency drills. These events are perfect for meeting people in the emergency medical services scene and showcasing your passion in real-time. Plus, talking to potential employers face-to-face can really help you stand out!
✨Join Community Forums
Look for online forums or community groups that focus on emergency medical services. Engaging with others in these spaces can open doors to temporary roles and connect you with insiders who might know about upcoming opportunities. Don’t be shy — share your story and ask questions!
✨Stay Flexible and Ready
With temporary roles, being available to jump in at short notice can be a game-changer. Make sure you have all your certifications up to date and your gear ready to go. When the right opportunity pops up, you want to be the first one they think of!
✨Apply Through Us!
Don’t forget that we’ve got your back at StudySmarter! Keep an eye on our website for the latest temporary job openings at companies like RNLI. Applying through us not only helps you get noticed but also connects you with employers who value our platform!
We think you need these skills to ace Lifesaving Operations Manager - RNLI Operations Room - Temp (up to 24 months) in Poole
Some tips for your application 🫡
Show Off Your Certifications:In the world of emergency medical services, certifications are key! Make sure to list any relevant qualifications, such as your EMT or paramedic certifications, right at the top of your CV. The more up-to-date and recognised, the better it looks!
Highlight Your Experience in Critical Situations:In your written application, detail any hands-on experience you've had in emergency situations. Specific examples can really make your application stand out, especially if you've worked temp roles in this field before or volunteered. This shows you can keep calm and perform under pressure!
Be Clear on Your Availability:As you've applied for a temporary role, we need to know when you're free. In your cover letter, explicitly mention your availability—this helps RNLI quickly realise how you fit into their schedule. Whether it’s weekends, nights, or specific dates, clarity is key!
Tailor Your Language to the EMS Field:When writing your application, use terminology and jargon that’s common in the EMS world. Show that you’re familiar with the language of the industry, and this will demonstrate your passion and knowledge—qualities that are highly sought after by RNLI!
How to prepare for a job interview at RNLI
✨Show Off Your Life-Saving Skills
Make sure to brush up on your clinical skills and any relevant emergency protocols. Since this is for a temporary role in emergency medical services, you might get some scenario-based questions that test your quick-thinking abilities and how you’d handle high-pressure situations. Show them you can keep calm and collected when it matters most!
✨Bring Your Certifications
Bring along copies of your relevant certifications—like CPR or EMT licences—to showcase your commitment and readiness. This role is all about being prepared, so having your qualifications handy will really show that you're serious about stepping in and making a difference, even on a temporary basis.
✨Highlight Your Flexibility
Being temp means you’ll need to be adaptable, so be ready to talk about times when you've had to change course quickly or take on unexpected challenges. Highlighting your flexibility and willingness to learn will reassure them that you're the go-to person when they need support during busy times.
✨Prepare for Practical Assessments
Don't be surprised if there's a practical component to your interview. Some sessions may include hands-on assessments where you'll need to demonstrate your skills in a simulated emergency situation. Practising your techniques can help you perform confidently and impress them with your practical know-how!
