At a Glance
- Tasks: Engage with volunteers and supporters to empower community activities and fundraising efforts.
- Company: Join the RNLI, a dedicated lifesaving organisation with a strong community focus.
- Benefits: Competitive salary, flexible working, 26 days leave, and a great pension scheme.
- Other info: Home-based role with travel across Sussex, Surrey, and Kent.
- Why this job: Make a real difference in your community while supporting a vital cause.
- Qualifications: Experience in engaging volunteers and exceptional communication skills required.
The predicted salary is between 34893 - 41050 € per year.
Salary: £34,893 - £41,050 (dependent on experience)
Contract type: Temporary: Fixed Term Contract or Secondment
Hours: Full Time
Location description: Home Based within the region (Sussex, Surrey, Kent)
Interview date: w/c 24 November
Closing Date: 19-11-2025
Reference: 20535
About us
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We are looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, and developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits:
- Salary between £34,893 - £41,050 (dependent on experience)
- Flexible working
- 26 days annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Optional health and dental cashplan
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering the volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting the volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses, inspiring and empowering engagement activity in your area and tackling challenging goals
- Able to work as part of a high performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
Please note, this role requires a significant level of travel within the areas between Rye Harbour, Shoreham and London but will also require occasional travel to other RNLI assets, including our support centre in Poole. This post requires a valid driving licence.
Safeguarding
The RNLI is committed to safeguarding, protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role.
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Locations
Community Manager (South East Coast) - Temporary (up to 23 months) in Hampshire, Portsmouth employer: RNLI
The RNLI is an exceptional employer, offering a unique opportunity to make a meaningful impact in the community while working from home across the beautiful South East Coast. With a strong commitment to employee well-being, we provide flexible working arrangements, generous annual leave, and a supportive team culture that empowers personal and professional growth. Join us in our mission to save lives at sea and be part of a dedicated family that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Community Manager (South East Coast) - Temporary (up to 23 months) in Hampshire, Portsmouth
✨Tip Number 1
Get to know the RNLI community before your interview! Research their recent projects and initiatives. This will not only show your genuine interest but also help you connect with the interviewers on a personal level.
✨Tip Number 2
Practice your people skills! As a Community Manager, you'll be engaging with volunteers and supporters. Role-play scenarios with friends or family to boost your confidence in handling different personalities and situations.
✨Tip Number 3
Prepare some questions for your interview that reflect your passion for the RNLI's mission. Ask about their strategies for engaging new audiences or how they support their volunteers. This shows you're not just interested in the role, but in making a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of community engagement.
We think you need these skills to ace Community Manager (South East Coast) - Temporary (up to 23 months) in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the RNLI and its mission shine through. We want to see how much you care about making a difference and engaging with the community.
Tailor Your Experience:Make sure to highlight your relevant experience in engaging volunteers and supporters. We’re looking for specific examples that demonstrate your skills and how they align with the role of Community Manager.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at RNLI
✨Know Your RNLI Inside Out
Before the interview, dive deep into the RNLI's mission and values. Understand their vision of saving lives and how community engagement plays a crucial role in that. This will not only show your passion but also help you align your answers with their goals.
✨Showcase Your People Skills
As a Community Manager, you'll be interacting with various volunteers and supporters. Prepare examples from your past experiences where you've successfully engaged and inspired people. Highlight your ability to lead and empower others, as this is key for the role.
✨Be Ready to Discuss New Opportunities
Think about innovative ways to engage new audiences and improve performance. Be prepared to share your ideas during the interview. This shows that you're proactive and ready to contribute to the RNLI's growth and outreach efforts.
✨Demonstrate Flexibility and Independence
Since the role involves significant travel and working independently, be ready to discuss how you've managed similar situations in the past. Share examples of how you've successfully balanced teamwork with independent tasks, showcasing your adaptability.
