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- Tasks: Engage with volunteers and supporters, empowering them to raise funds and create memorable experiences.
- Company: Join the RNLI, a dedicated lifesaving organisation with a strong community focus.
- Benefits: Competitive salary, flexible working, generous leave, and a supportive pension scheme.
- Other info: Dynamic role with travel across Kent and opportunities for personal growth.
- Why this job: Make a real difference in your community while supporting a vital cause.
- Qualifications: Experience in engaging volunteers and excellent communication skills are essential.
The predicted salary is between 35853 - 42181 £ per year.
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch. We’re looking for the best of the best to be part of our RNLI crew.
This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits:
- Salary between £35,853 - £42,181 (dependent on experience)
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Optional health and dental cash plan
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses
- Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered for this role, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole. This post requires a valid driving licence. A vehicle will be made available to carry out your duties.
For further information and to apply, please visit our website. Closing date: 21 May 2026. Interview date: 29 May 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role.
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Locations
Community Manager (Kent) employer: RNLI
Contact Detail:
RNLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (Kent)
✨Tip Number 1
Get to know the RNLI community before your interview. Engage with their social media, attend local events, and connect with current volunteers. This will not only show your genuine interest but also help you understand their needs and how you can contribute.
✨Tip Number 2
Prepare some thoughtful questions for your interviewers. Ask about their current engagement strategies or how they measure success in volunteer activities. This shows that you're proactive and ready to dive into the role.
✨Tip Number 3
Showcase your people skills during the interview. Share specific examples of how you've empowered volunteers or engaged communities in the past. We want to see your passion for making a difference and how you can inspire others.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it reinforces your enthusiasm for joining the RNLI crew.
We think you need these skills to ace Community Manager (Kent)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the RNLI and its mission shine through. We want to see how much you care about making a difference and engaging with our community.
Tailor Your Experience: Make sure to highlight your relevant experience in engaging volunteers and supporters. We’re looking for specific examples that demonstrate your ability to inspire and empower others in their activities.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the best fit for the Community Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the RNLI.
How to prepare for a job interview at RNLI
✨Know the RNLI Inside Out
Before your interview, dive deep into the RNLI's mission and values. Understand their vision of saving lives and how they engage with the community. This will not only show your passion but also help you connect your experiences to their goals.
✨Showcase Your People Skills
As a Community Manager, you'll be interacting with various volunteers and supporters. Prepare examples that highlight your ability to inspire and empower others. Think about times when you've successfully led a team or engaged a community.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like engaging a reluctant volunteer or reaching out to new audiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Passion for the Cause
Make sure to express your genuine enthusiasm for the RNLI's mission. Share personal stories or experiences that relate to their work. This will help the interviewers see that you're not just looking for a job, but that you truly care about making a difference.