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- Tasks: Coordinate online supporter journeys and manage content on RNLI.org using Sitecore.
- Company: Join the RNLI, a leading lifesaving charity with a commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, 26 days leave, a strong pension scheme, and health options.
- Why this job: Be part of a friendly, high-performing team making a real impact in digital experiences.
- Qualifications: Experience with Sitecore, Google Analytics, and an understanding of Agile methodologies preferred.
- Other info: This role offers hybrid working between home and Poole, with a focus on safeguarding and diversity.
The predicted salary is between 29079 - 34210 £ per year.
As a Digital Platform Coordinator, you will be helping to improve and manage online supporter journeys by coordinating work across the Digital Platform team. You will become a subject matter expert on all things Sitecore. Using planning tools and collaborating with other digital team members and stakeholders, you will use Sitecore Experience Manager to manage, develop, and improve templates, components, and content on RNLI.org.
In your first few weeks in this Digital Platform Coordinator role, you can expect to:
- Triage support requests and assist content editors with expert knowledge of our content management platform and components.
- Collaborate with our digital studio, performance & creative teams and our partner agency to build and manage engaging digital experiences.
- Be involved in UAT of RNLI.org and CMS components when we release changes, including bug fixes.
- Immerse yourself in the Sitecore platform learning the setup of the IA, components available, functionality used, 3rd party tools, and data points that the system connects to.
- Get to grips with the Digital Experience team and our ways of working - we are a friendly and high-performing team.
To succeed in this Digital Platform Coordinator role, you will need:
- Experience using a content management system such as Sitecore.
- To be comfortable managing and prioritising your workload, with impeccable attention to detail, managing conflicting stakeholder expectations and deadlines.
- Experience in using Google Analytics for analysis and interpretation of website performance, Google Tag Manager and cookie management.
- An understanding of Kanban and Agile methodologies would be hugely advantageous.
This role would suit a self-motivated person with a flexible attitude and service support and problem-solving skills. You must enjoy working in a fast-paced, customer-focused environment, led by technological change. It will suit someone with client or agency experience.
The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment.
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Digital Platform Coordinator in Poole, Dorset employer: RNLI
Contact Detail:
RNLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Platform Coordinator in Poole, Dorset
✨Tip Number 1
Familiarise yourself with Sitecore before the interview. Since this role requires expertise in Sitecore, take some time to explore its features and functionalities. This will not only boost your confidence but also allow you to discuss specific examples of how you've used it in past roles.
✨Tip Number 2
Brush up on your knowledge of Google Analytics and Google Tag Manager. Being able to demonstrate your analytical skills and how you've used these tools to improve website performance will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies. Since understanding Kanban and Agile is advantageous for this role, think of examples where you've successfully worked in such environments and how it benefited your projects.
✨Tip Number 4
Showcase your problem-solving skills during the interview. Be ready to share specific instances where you've managed conflicting stakeholder expectations or resolved issues under tight deadlines, as this will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Digital Platform Coordinator in Poole, Dorset
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Digital Platform Coordinator position. Tailor your application to highlight relevant experience with content management systems, particularly Sitecore.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with digital platforms, Google Analytics, and any familiarity with Agile methodologies. Provide specific examples of how you've successfully managed projects or improved online user experiences.
Showcase Your Skills: Make sure to demonstrate your attention to detail and problem-solving skills in your application. Mention any experience you have with triaging support requests or collaborating with teams to enhance digital content.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the RNLI's mission. Show that you align with their values of trustworthiness, courage, selflessness, and dependability.
How to prepare for a job interview at RNLI
✨Know Your Sitecore Inside Out
As a Digital Platform Coordinator, you'll need to demonstrate your expertise in Sitecore. Brush up on its functionalities, components, and how it integrates with other tools. Be prepared to discuss specific examples of how you've used Sitecore in previous roles.
✨Showcase Your Analytical Skills
Since the role involves using Google Analytics and interpreting website performance, be ready to talk about your experience with these tools. Prepare to share insights from past projects where you used data to drive decisions or improve user experiences.
✨Emphasise Your Collaboration Experience
This position requires working closely with various teams. Highlight your experience in cross-functional collaboration, especially in digital environments. Share examples of how you've successfully managed stakeholder expectations and contributed to team projects.
✨Demonstrate Your Problem-Solving Abilities
The role demands a flexible attitude and strong problem-solving skills. Prepare to discuss challenges you've faced in previous positions and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
