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- Tasks: Engage and empower volunteers while promoting RNLI's mission across Norfolk and Suffolk.
- Company: Join the RNLI, a charity dedicated to saving lives through lifeboat services and water safety education.
- Benefits: Enjoy flexible working, 26 days annual leave, a generous pension scheme, and life assurance.
- Other info: This role involves significant travel within the region and requires a valid driving license.
- Why this job: Make a real impact in your community while being part of a passionate team focused on drowning prevention.
- Qualifications: Experience in the third sector, strong communication skills, and volunteer management experience are essential.
The predicted salary is between 30000 - 49000 £ per year.
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting new role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering. This role will cover areas including Norwich, Ipswich, Bury St Edmunds and supporting many of our lifeboat stations along the Norfolk & Suffolk coasts.
About us
The Royal National Lifeboat Institution is a charity that providesa 24-hour lifeboat search and rescue service, seasonal lifeguards, and water safety education and initiatives. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in. This is your chance to join that team and help save lives every day.
Working together with partners and communities, we aim to educate, influence, supervise and rescue those at risk from drowning. By 2024, we’re aiming for a 50% reduction in drowning in the UK and Ireland, and effective drowning prevention strategies around the world. We see digital technologies as crucial in helping us achieve this goal.
Some of the benefits
- Salary£34,893 – £41,050 (dependant on experience)
- Flexible working
- Starting with 26 days’ annual leave plus Bank Holidays (pro rata)
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- See our attached Summary of Employee Benefits for more details
About the role
As a Community Manager you will be responsible for:
- Connecting the RNLI community to the cause
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager you will need:
- Experience of working within the third sector
- Experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- Volunteer leadership and management experience, ideally in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
Please note this role requires a significant level of travel within the North & East region, including quarterly meetings at our Regional Base in Thornaby, with occasional travel to other RNLI assets and our support centre in Poole.
This post requires a valid driving license and a car will be made available to support.
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Community Manager - Norfolk and Suffolk employer: RNLI
Contact Detail:
RNLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager - Norfolk and Suffolk
✨Tip Number 1
Familiarise yourself with the RNLI's mission and values. Understanding their vision to prevent drowning and how they engage with the community will help you connect better with potential volunteers and supporters during your interactions.
✨Tip Number 2
Network within local communities and organisations related to water safety and charity work. Attend events or meetings where you can meet potential volunteers and partners, showcasing your passion for the cause and building relationships that could benefit the RNLI.
✨Tip Number 3
Develop your public speaking and presentation skills. As a Community Manager, you'll need to inspire and engage various audiences, so being comfortable speaking in front of groups will be crucial in promoting the RNLI's initiatives effectively.
✨Tip Number 4
Stay updated on local issues related to water safety and community engagement. Being knowledgeable about the specific challenges faced in Norfolk and Suffolk will allow you to tailor your approach and demonstrate your commitment to making a difference in those areas.
We think you need these skills to ace Community Manager - Norfolk and Suffolk
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Community Manager position. Tailor your application to highlight how your skills and experiences align with the RNLI's mission and values.
Craft a Compelling CV: Ensure your CV showcases relevant experience in the third sector, particularly in volunteer management and community engagement. Use clear headings and bullet points for easy readability, and quantify your achievements where possible.
Write a Strong Cover Letter: Your cover letter should express your passion for the RNLI's cause and demonstrate your understanding of the role. Highlight specific examples of how you've successfully engaged volunteers or supporters in the past, and explain why you're excited about this opportunity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Community Manager role.
How to prepare for a job interview at RNLI
✨Show Your Passion for the Cause
Make sure to express your genuine passion for the RNLI's mission. Share personal stories or experiences that highlight why you care about drowning prevention and community engagement. This will resonate with the interviewers and show that you're aligned with their values.
✨Demonstrate Your People Skills
As a Community Manager, you'll be interacting with a diverse range of volunteers and supporters. Prepare examples of how you've successfully engaged and inspired others in previous roles. Highlight your ability to build relationships and foster a sense of community.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to motivate a team or overcome obstacles in volunteer engagement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research the Local Area
Familiarise yourself with the Norfolk and Suffolk regions, including key communities and potential engagement opportunities. Being knowledgeable about local issues and how they relate to the RNLI's mission will demonstrate your commitment and readiness for the role.