At a Glance
- Tasks: Support teams in navigating change and enhance communication and training efforts.
- Company: Join the RNLI, a heroic organisation dedicated to saving lives at sea.
- Benefits: Competitive salary, flexible working, generous leave, and excellent pension scheme.
- Why this job: Make a real difference by helping others adapt to new ways of working.
- Qualifications: Experience in project environments and strong organisational skills.
- Other info: Dynamic role with opportunities for personal growth and collaboration.
The predicted salary is between 29079 - 34210 £ per year.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.We are known as a lifeboat and lifeguard service, famous for heroic acts of courage, but we’re more than a rescue organisation. We influence, supervise and educate people too. Increasingly, we are helping people to stay safe on the water. To do this, our teams need a dedicated, professional, and talented team behind them, and that’s where you come in. This is your chance to join that team and help save lives every day.
We are currently looking for a Change Support Officer to join us for up to 24 months.
Some of the benefits
- Salary – £29,079 to £34,210 (dependent on experience)
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cash plan
Your Role
Are you someone who enjoys bringing clarity to complexity, thrives in collaborative environments and is motivated by helping others navigate change?
An exciting opportunity has arisen for a Change Support Officer to join our Digital Transformation Programme team. Reporting to the Change Manager, you’ll work in a matrix team alongside colleagues in Change & Engagement, Communications, Training, and User Experience. Supporting the delivery of change readiness activity, you’ll help ensure that people impacted by the programme are informed, engaged and equipped to adapt.
You’ll contribute to a wide range of activities including stakeholder engagement, communications and training coordination. Whether it’s preparing materials, supporting workshops or maintaining communication and training artefacts, you’ll play a vital part in helping teams embrace new ways of working.
Your ability to stay organised in a dynamic environment, respond flexibly to shifting priorities, and build relationships across teams will be key to your success.
About You
Our ideal candidate will bring a thoughtful and proactive approach to their work, with a strong sense of initiative and a genuine interest in how people experience change.
You will be curious, perceptive, and comfortable working in environments where not everything is defined.
We’re looking for someone who:
- Has experience of working within a project or programme environment.
- Builds trust and positive working relationships across teams.
- Is organised and responsive, with the ability to manage multiple tasks and shifting priorities.
- Has contributed to the development and maintenance of communications and learning materials.
- Takes ownerships of their work while remaining open to guidance and collaboration.
- Brings some exposure to technology-enabled transformation (either directly or indirectly), which will help in understanding the context and pace of change.
If you’re motivated to support the people side of change and want to use your knowledge, skills, and energy to make a difference we’d love to hear from you.
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Change Support Officer - Temporary (up to 24 months) employer: RNLI
Contact Detail:
RNLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Support Officer - Temporary (up to 24 months)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at RNLI. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the change management landscape. Brush up on how to support teams through transitions, as this will show you're ready to hit the ground running.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to thrive in dynamic environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the RNLI team.
We think you need these skills to ace Change Support Officer - Temporary (up to 24 months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Change Support Officer role. Highlight your experience in project environments and how you've helped others navigate change. We want to see how you can bring clarity to complexity!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work where you built relationships, managed multiple tasks, or contributed to communications and training materials. This will help us see how you fit into our team.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is curious and proactive, so don’t be afraid to show us your genuine interest in supporting people through change. We love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RNLI
✨Know the RNLI Inside Out
Before your interview, take some time to research the RNLI and its mission. Understand their values and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in being part of a team that saves lives.
✨Showcase Your Change Management Skills
Be prepared to discuss your experience in change management or project environments. Think of specific examples where you've helped teams adapt to new processes or technologies. Highlight your ability to build relationships and communicate effectively, as these are key for the Change Support Officer role.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple tasks and shifting priorities, come ready with examples that showcase your organisational skills. Talk about how you prioritise tasks and keep track of progress, especially in dynamic environments. This will reassure them that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Digital Transformation Programme and how the Change Support Officer fits into it. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you too.