Service Manager - Planning Policy in Edinburgh
Service Manager - Planning Policy

Service Manager - Planning Policy in Edinburgh

Edinburgh Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
RNID

At a Glance

  • Tasks: Lead and develop community services, coordinating drop-in sessions for hearing aid support.
  • Company: RNID, a national charity dedicated to supporting those with hearing loss.
  • Benefits: Flexible remote work, opportunity to make a real difference, and supportive team environment.
  • Other info: Home-based role with travel to community venues; inclusive workplace culture.
  • Why this job: Join us to empower communities and improve lives through meaningful engagement.
  • Qualifications: Experience in event management and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Remote working, Lothians. Initially fixed-term contract until 31 March 2027. Lead the continued successful development and delivery of the RNID Near You community service across the NHS Lothian area, supporting local communities through drop-in sessions offering practical hearing aid support.

You will be responsible for co-ordinating around 20 drop-in services and be able to recruit, train and manage a team of up to 40 volunteers to deliver the service across your area. You will have responsibility for the set up and running of these clinics and have good local knowledge of your area in order to seek new opportunities for delivery of our RNID Near You services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be some travel to venues where we will provide drop-in clinics in community settings.

You want to make a difference in people's lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word. No essential qualifications but a good standard of written English and attention to detail is a requirement.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. We also know the value of a friendly face in local communities to support people where they need it most. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Service Manager - Planning Policy in Edinburgh employer: RNID

RNID is an exceptional employer dedicated to making a meaningful impact in the lives of individuals with hearing loss. With a strong commitment to community engagement, we offer flexible remote working opportunities that empower our employees to lead initiatives that directly benefit local populations. Our inclusive work culture fosters personal and professional growth, ensuring that every team member feels valued and supported while contributing to a vital cause.
RNID

Contact Detail:

RNID Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Planning Policy in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and community service sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Get involved in local events or online forums related to hearing loss and community support. This not only boosts your visibility but also shows your commitment to the cause. Plus, it’s a great way to meet potential colleagues and volunteers!

✨Tip Number 3

Don’t underestimate the power of a good follow-up! After any interaction, whether it’s an interview or a casual chat, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We love seeing applications directly from passionate candidates like you. It gives us a chance to see your genuine interest in the RNID Near You service and how you can make a difference in our communities.

We think you need these skills to ace Service Manager - Planning Policy in Edinburgh

Team Management
Volunteer Recruitment and Training
Event Management
Community Engagement
Communication Skills
IT Skills
Microsoft Office Applications
Attention to Detail
Local Knowledge
Problem-Solving Skills
Client Support
Flexibility in Working Hours

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Service Manager. We want to see how you can lead the RNID Near You community service, so don’t hold back on showcasing your relevant experience!

Show Your Passion: Let your enthusiasm for supporting people with hearing loss shine through in your written application. We’re looking for someone who genuinely cares about making a difference, so share any personal stories or motivations that drive you.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate attention to detail, so make sure your application is well-structured and free from typos. Remember, this is your chance to make a great first impression!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus for this position!

How to prepare for a job interview at RNID

✨Know Your Community

Familiarise yourself with the local area and its specific needs regarding hearing support. Research community centres, health services, and potential venues for drop-in clinics. This will show your commitment to the role and help you discuss how you can effectively engage with the community during the interview.

✨Showcase Your Volunteer Management Skills

Prepare examples of how you've successfully recruited, trained, and managed volunteers in the past. Highlight any challenges you faced and how you overcame them. This will demonstrate your leadership abilities and your passion for supporting others, which is crucial for this role.

✨Demonstrate Your IT Proficiency

Since good IT skills are essential, be ready to discuss your experience with Microsoft Office applications. You might even want to bring up specific projects where you used Excel for data management or Word for creating reports. This will reassure them that you're capable of handling the administrative side of the job.

✨Express Your Passion for Helping Others

Make sure to convey your genuine interest in supporting people with hearing loss. Share personal stories or experiences that highlight your dedication to making a difference in people's lives. This will resonate well with the values of RNID and show that you're a great fit for their mission.

Service Manager - Planning Policy in Edinburgh
RNID
Location: Edinburgh

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