Service Co-ordinator in Edinburgh
Service Co-ordinator

Service Co-ordinator in Edinburgh

Edinburgh Full-Time 25708 - 25708 £ / year (est.) No home office possible
RNID

At a Glance

  • Tasks: Lead and coordinate community drop-in services for hearing support across NHS Lothian.
  • Company: Join RNID, a national charity dedicated to supporting those with hearing loss.
  • Benefits: Competitive salary, excellent benefits, and flexible remote working.
  • Other info: Embrace a diverse and inclusive workplace with opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while managing a passionate team of volunteers.
  • Qualifications: Experience in event management and strong communication skills required.

The predicted salary is between 25708 - 25708 £ per year.

RNID Near You Co-ordinator - Lothians

Remote working, Lothians

£25,708 pa plus excellent benefits

35 hours per week

Initially fixed-term contract until 31 March 2027

Lead the continued successful development and delivery of the RNID Near You community service across the NHS Lothian area, supporting local communities through drop-in sessions offering:

  • Practical hearing aid support
  • Information on hearing loss and tinnitus
  • Hearing checks

You will be responsible for co-ordinating around 20 drop-in services and be able to recruit, train and manage a team of up to 40 volunteers to deliver the service across your area. You will have responsibility for the set up and running of these clinics and have good local knowledge of your area in order to seek new opportunities for delivery of our RNID Near You services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be some travel to venues where we will provide drop-in clinics in community settings. You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users.

You have experience managing events, your own workload and are able to work evenings/weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

No essential qualifications but a good standard of written English and attention to detail is a requirement.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

For further information and to apply please click the Apply button now. Closing date: 14 May 2026. Interviews: w/c 18 May 2026.

Service Co-ordinator in Edinburgh employer: RNID

RNID is an exceptional employer dedicated to making a meaningful impact in the lives of individuals with hearing loss. With a strong commitment to diversity and inclusion, we offer a supportive work culture that values every employee's contribution, alongside excellent benefits and opportunities for personal and professional growth. As a home-working organisation based in the Lothians, we empower our team to engage with local communities while providing essential services, ensuring that you can make a real difference in people's lives.
RNID

Contact Detail:

RNID Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Co-ordinator in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to RNID or community services. A friendly chat can lead to opportunities you might not find on job boards.

✨Tip Number 2

Show your passion! When you get the chance to speak with potential employers, let them know why supporting people with hearing loss matters to you. Your enthusiasm can set you apart from other candidates.

✨Tip Number 3

Prepare for interviews by researching RNID and their community services. Knowing their mission and recent projects will help you tailor your answers and show that you're genuinely interested in the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service Co-ordinator in Edinburgh

Event Management
Team Management
Volunteer Recruitment and Training
Community Engagement
Local Knowledge
IT Skills
Microsoft Office Applications
Written Communication
Attention to Detail
Interpersonal Skills
Problem-Solving Skills
Flexibility
Sensitivity in Client Interaction

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Service Co-ordinator role. We want to see how you can contribute to our mission of supporting those with hearing loss!

Show Your Passion: Let your enthusiasm for helping people shine through in your written application. We’re looking for someone who genuinely cares about making a difference in the community, so don’t hold back on sharing your motivation!

Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate attention to detail, so make sure your application is well-structured and free from errors. A good standard of written English is key!

Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at RNID

✨Know Your Community

Familiarise yourself with the local area and its communities. Understand the specific needs related to hearing loss and how the RNID Near You service can make a difference. This knowledge will help you demonstrate your commitment and ability to connect with the audience during the interview.

✨Showcase Your Event Management Skills

Prepare examples of past experiences where you've successfully managed events or coordinated teams. Highlight your ability to recruit, train, and manage volunteers, as this is crucial for the role. Be ready to discuss how you handle challenges and ensure smooth operations.

✨Demonstrate Your IT Proficiency

Since good IT skills are essential, brush up on Microsoft Office applications like Outlook, Excel, and Word. Be prepared to discuss how you've used these tools in previous roles, especially in managing schedules or data related to community services.

✨Express Your Passion for Helping Others

Convey your genuine interest in supporting individuals with hearing loss. Share personal stories or motivations that drive you to work in this field. This will resonate well with the interviewers and show that you're not just looking for a job, but a meaningful opportunity to make an impact.

Service Co-ordinator in Edinburgh
RNID
Location: Edinburgh

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