At a Glance
- Tasks: Lead community support for hearing aid users and engage with local services.
- Company: Join RNID, a charity dedicated to supporting the deaf and hard of hearing community.
- Benefits: Enjoy 28 days leave, flexible remote work, and a supportive team culture.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in volunteer management and a passion for supporting the deaf community.
- Other info: Fully remote position with opportunities for personal and professional growth.
The predicted salary is between 25708 - 36000 £ per year.
Location: Belfast Health & Social Care Trust (BHSCT) / Remote working.
Contract type: Permanent
Salary: £25,708.00
Hours: 35 per week
Application deadline: 25/01/2026
About RNID
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We’re focused on making the greatest impact possible across the whole of the UK. We also know the value of a friendly face in local communities to support people where they need it most.
Join our team. We are a fully remote working organisation. We come together twice a year for our Staff Summits, inspirational events for sharing skills and ideas. We support responsibilities and interests outside work which is why we offer a sector-leading flexible working policy to all our staff from day one. Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be connected, insightful, curious and passionate in everything we do.
RNID Near You Coordinator
Focus and lead on developing the RNID Near You community service across the BHSCT area. Initiate and promote the Hearing Aid Support Service (HASS) to reach and engage with people who are deaf and hard of hearing. The target group for this HASS is adults ordinarily resident in the BHSCT who have been issued with an NHS hearing aid(s) but who are struggling with usage or management of the hearing aid(s); and possibly have stopped using them. While you will be home based, there will be regular travel to venues where we provide drop-in sessions in community settings.
You will be responsible for…
- Working in partnership with the Strategic Planning and Performance Group (SPPG) of the Department of Health to develop HASS within the BHSCT.
- Recruiting, training and supporting volunteers to deliver our ‘HASS’ throughout the BHSCT in conjunction with Audiology, Sensory Support Teams, RNID Service Manager and other HASS staff.
- Working with the Service Manager to plan activities, meet project objectives and monitor and evaluate the HASS.
What you will be doing
- Ensuring delivery of the HASS through use of volunteers in community, care homes and hospital settings.
- Providing regular progress reports to the Service Manager on targets and service expenditure.
- Raising awareness of the service by marketing through appropriate means including networking with local statutory and voluntary agencies.
- Attending outreach events including local information / health fairs and presenting awareness talks.
About You
- An understanding of the issues affecting deaf people and those with hearing loss or tinnitus and an open and inclusive attitude that supports the development and knowledge of deaf culture.
- Experience of recruiting, training, and managing volunteers.
- Project or service delivery experience gained in a relevant setting.
- The ability to develop working relationships and communicate effectively with colleagues, service users, volunteers, and external stakeholders.
- Excellent IT skills, including working knowledge of Microsoft Office software.
Qualifications
No essential qualifications, but a good standard of written English and attention to detail is a requirement.
What We Can Offer You
- 28 days annual leave plus all bank holidays
- Plus 2 wellbeing days for extra flexibility
- Sickness benefit entitlement from day 1
- Fully remote working with no core hours
- £26 remote working allowance every month
- In person whole staff conferences throughout the year
- Pension scheme with 4% employer contribution
- Employee assistance programme that provides counselling sessions
- Additional benefits for maternity, paternity and adoption
- Hospital Saturday Fund health benefit
- Access to an event ticketing platform
Our commitment to diversity
We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.
Disability Confident
Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of. RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID. We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.
Near You Coordinator Hearing Aid Support Service in Belfast employer: RNID
Contact Detail:
RNID Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Near You Coordinator Hearing Aid Support Service in Belfast
✨Tip Number 1
Get to know the RNID mission and values inside out! When you’re chatting with them, show how your passion for supporting those with hearing loss aligns with their goals. It’s all about connecting on that deeper level.
✨Tip Number 2
Practice your interview skills with a mate or in front of the mirror. Focus on how you can demonstrate your experience in recruiting and managing volunteers, as well as your understanding of the challenges faced by the deaf community. Confidence is key!
✨Tip Number 3
Don’t forget to prepare some questions for them! Ask about their outreach events or how they measure the success of the HASS. This shows you’re genuinely interested and ready to engage with the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready for remote work. Let’s get you that job!
We think you need these skills to ace Near You Coordinator Hearing Aid Support Service in Belfast
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for supporting people with hearing loss shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous work with volunteers or in community settings, as this will really resonate with us at RNID.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at RNID
✨Know Your Stuff
Before the interview, make sure you understand RNID's mission and values. Familiarise yourself with the challenges faced by people with hearing loss and how the Hearing Aid Support Service (HASS) aims to address these issues. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Be ready to discuss your experience in recruiting and managing volunteers, as well as any project delivery experience you have. Prepare specific examples that highlight your skills in these areas, especially how you've successfully engaged with communities or supported individuals in similar roles.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the HASS programme and its impact on the community. This not only demonstrates your enthusiasm for the role but also shows that you’re thinking critically about how you can contribute to the team and the service.
✨Emphasise Your Communication Skills
Since the role involves working with various stakeholders, be sure to highlight your communication skills. Share examples of how you've effectively communicated with colleagues, service users, and external partners. This will reassure the interviewers that you can build strong relationships in this position.