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For Companies At a Glance
- Tasks: Support fundraising activities and enhance supporter experiences in a dynamic role.
- Company: Join RNIB, a charity with a positive and progressive culture.
- Benefits: Enjoy 27 days holiday, pension contributions, and discounts at over 800 retailers.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a real impact while working remotely in a supportive team.
- Qualifications: Organised, detail-oriented, and strong communication skills required.
The predicted salary is between 16800 - 18000 £ per year.
About this role
21 hours per week | £16,800-£18,000 per year (£28,000-£30,000 full time equivalent) | Remote, occasional travel | Fixed term 12 month post
We’re looking for an organised and confident professional to join RNIB’s Supporter Experience team. This is a varied role where you’ll support our fundraising activity and help make sure our supporters have a great experience every time they engage with us.
You’ll be comfortable working with data, have a strong eye for detail and stay calm when things get busy. You’ll also be a clear and helpful communicator, responding to supporter queries and working with colleagues across the charity.
No two days will be the same. You might be raising purchase orders, checking data, supporting fundraising campaigns, improving supporter journeys or helping to plan and deliver events. You’ll work independently from home, so you’ll need to be well organised, able to juggle priorities and motivated to manage your own workload.
This is a great opportunity to make a real impact in a small, supportive team that values collaboration, improvement and putting supporters first.
What we offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 27 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
Supporter Experience Coordinator (21 hours) employer: RNIB
Contact Detail:
RNIB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Experience Coordinator (21 hours)
✨Tip Number 1
Get to know the company! Research RNIB and their mission. Understanding their values and how they support their community will help you connect during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Supporter Experience team. It’s all about making connections!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills match the job description. Be ready to share examples of how you've handled data, supported fundraising efforts, or improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RNIB team and making a difference.
We think you need these skills to ace Supporter Experience Coordinator (21 hours)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Supporter Experience Coordinator role. We want to see how you can contribute to our fundraising activities and enhance supporter journeys!
Show Off Your Organisational Skills: Since this role requires juggling multiple tasks, give us examples of how you've successfully managed your workload in the past. We love seeing candidates who can stay calm and organised, even when things get busy!
Communicate Clearly: As a clear and helpful communicator, it's important to demonstrate this in your written application. Use straightforward language and be concise, showing us that you can effectively respond to supporter queries and collaborate with colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at RNIB
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Supporter Experience Coordinator role. Familiarise yourself with the key responsibilities like supporting fundraising activities and improving supporter journeys. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you manage your workload and juggle priorities. Share specific examples from your past experiences where you successfully handled multiple tasks or projects simultaneously.
✨Communicate Clearly and Confidently
As a clear communicator, it’s essential to convey your thoughts effectively during the interview. Practice articulating your ideas and responses to common questions. Remember, the interviewers are looking for someone who can respond to supporter queries with clarity and confidence.
✨Prepare for Data-Related Questions
Given the importance of data in this role, be ready to discuss your experience with data management. Think about times when you’ve worked with data, how you ensured accuracy, and any tools you’ve used. This will show that you’re comfortable with the analytical side of the job.